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English for working in a hotel (management/reception), resort, motel, spa, etc. - VESL Exercises

English for working in a hotel (management/reception), resort, motel, spa, etc. - VESL Exercises
If you work (or are looking for work) in a hotel (reception/management), motel, resort, spa, etc., and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with guests. All of the exercises are free. NEW! VISUAL EXERCISES:Visual English: Hotel industry vocabulary 1Visual English: Hotel industry vocabulary 2Visual English: Hotel industry vocabulary 3Visual English: Hotel industry vocabulary 4Visual English: Hotel industry vocabulary 5 Related:  Anglais tourisme

The cost of flying on the cheap : Travel Tips I have flown Spirit Airlines at least a dozen times, because it’s unquestionably the cheapest US airline if you manage to avoid its plethora of fees – but my experiences have ranged from generally unpleasant to downright infuriating. The US’s only two-star airline in a five-star ranking system, according to airline ranking site Skytrax, Spirit is the exemplification of no-frills. There is no in-flight entertainment, even for a fee; seats on the new Airbus 320s don’t recline despite having a button for this purpose (a particularly irritating feature); and even a glass of water comes at a cost. With spring break quickly approaching in the US, plenty of university students will likely be attracted to the low initial price tag when booking their holiday – but the cost of flying cheap can be quantified in more than cash. The $114 savings was worth it, but only because I’m a frugal, stubborn traveller. Like Ryanair, Spirit often only makes sense if you are a light packer.

Detroit: The killing of a great American city – Flyover Culture A sad decline: My mother’s birthplace and childhood home Detroit holds a special place in my heart. It is where my grandmother, mother and I were born and my dad arrived as a teenager to work 16-hour days on the assembly line and drive a taxi. Once a blue-collar haven of two million people with leafy neighborhoods and a world renowned zoo and arts institute, it earned the nickname “city of homes” because it didn’t have the crowded high-rise tenements of the northeast. Today, however, the bustling metropolis is a crumbling, crime-ridden shell of its former greatness: In 1950, it proudly claimed America’s highest per-capita income; today it grips the lowest. Named Forbes magazine’s 2013 “Most Miserable City in the U.S.” Sixty percent of its children live in poverty; more than three-quarters live in homes without a father present.Detroit has adopted a “living wage” ordinance at two dollars an hour higher than the minimum wage for all public employees and private contractors. Like this:

5 Hot Holiday Selling Tips To Increase Your Sales - My Sales Tactics by Barb Girson Customers appreciate when you do some of the thinking for them. These hot holiday selling tips work only when you have a service mindset in your head and customer satisfaction in your heart. 1. 2. 3. 4. 5. Use these 5 hot holiday selling tips to help your customers plan their needs before the point of sale. Barb Girson Original Work© 2011 All Rights Reserved Edited by Robyn Brooke Tis the season for Holiday Giving! Featured Product Shining Success Strategies (TM) - Session 1 Shining Success Strategies - Session 1 - Booking Holiday Parties Booking a Bazillion Parties This Holiday Season! Particpant testimonial after this session..." Formats: Replay (MP3 Download / PDF Handout) Length: 60 Minutes of Booking Parties and Appointments coaching/training/ word choices Target Audience: Booking Sales Parties, Sales Professionals, Increase party bookings, Direct Sales, Direct Sellers, Home Party Plan, Work At Home Moms, Home-based business owners,Independent Sales Reps Price: $24.99

33 Tips for Selling Success By Mark Hunter “The Sales Hunter” Are you a salesperson who is always scanning the sales landscape for ways to improve? Do you tend to your sales motivation with great care, never forgetting that you are indeed responsible for your level of success? My guess is that the below 33 tips will resonate with you! 1. Leaving voice mail messages is not a the best way to develop new customers, but it is a great way to keep in contact with those customers with whom you already have a relationship (but may not deal with on a frequent basis). Your big objective here is to not let the person you’re contacting forget about you. 2. Every time you’re with a customer, make it a point to learn something personal and professional about them. When you’re gathering information about the person, look for items that are of common interest to you both. 3. Recently, I stopped by a computer store to have my PC worked on and the clerk proved to be anything but customer-friendly. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

RECENT VIDEOS | Luxury Hotel Videos When a property has been in place for almost 800 years, it is bound to develop a unique character all of it’s own, when you then consider the fact that the average service length of staff at the Castle is a staggering 12 years – it is easy to understand the genesis of this idea. Ashford really is a one-of-a-kind destination, and when we were invited back this year to produce yet another film we were delighted. Over a period of two months we worked very closely with the General Manager and Head of Sales to develop this idea. It took a lot of faith in their staff to commission such a lengthy piece based purely on what they called the ‘Characters’ of the Castle – but it was well placed faith indeed. The result is a series of genuine, heartfelt interviews that really give the viewer a window into this very special place. Details

Tour of Kyoto, Japan [ Quiz Script | Text Completion Quiz ] Imagine you are going on a bus tour of a famous city like Kyoto, Japan. What general places do you think you would visit? What things would the tour guide point out about a famous landmark (for example, the date of its construction)? Listen to the radio commercial by pressing the "Play Audio" button of the audio type you want to hear, and answer the questions. Press the "Final Score" button to check your quiz. [ Other Audio Options: Play RealMedia | Play Window Media ] 2. Are there any sightseeing tours available in your home city? Now, write your opinions on a similar topic at Randall's ESL Blog HERE. Randall's Sites: Daily ESL | ESL Blog | EZSlang | Train Your Accent | Tips For Students | Hiking In Utah

Vacances de la Toussaint : Les Français lorgnent sur Londres Destination Tripadvisor présente les 10 destinations dans le monde ayant enregistré le plus grand nombre de recherches d’hôtels pour des séjours prévus pendant la période des vacances de Toussaint. "Malgré l’allongement de la durée des vacances de Toussaint les voyageurs français n’ont pas ciblé leurs recherches d’hôtels sur des destinations lointaines", commente Artiné Mackertichian, porte-parole de Tripadvisor en France.

Limousin guide - culture and history of the Limousin region A land of contrasts, from the gently rolling countryside of the Haute Vienne to the rugged terrain of the Ambazac hills, the Limousin countryside has witnessed over 2000 years of history. The ancient landscape where Neanderthal man once roamed gave shelter to the Romans and, later, Richard the Lionheart. The moorlands, purple with heather, inspired Monet and the impressionist painters. The magnificent tapestries of Aubusson, the world famous porcelain of Limoges, the resting place of Richard the Lionheart, the ancient Pilgrim route of St. Jacques de Compostella, and the architecture of a region which gave birth to the masons who built Notre Dame and the Louvre. Click on the picture to enter this section *Some sections have been reproduced from France News*

Profil des touristes étrangers / Anglais / Les formations / Vos Réseaux et Labels - Agence de Développement et de Réservation Touristique Des habitudes, des comportements de nos clients britanniques, belges,..... Vous avez souhaité vous inscrire aux groupes de conversation en anglais que vous propose le CRT car vous estimez que le fait d’accueillir nos hôtes dans leur langue constitue une des priorités du tourisme. Pour vous aider dans votre démarche, voici quelques informations spécifiques sur le comportement et les habitudes de nos clients britanniques, belges, allemands et néerlandais. Mais vous avez, vous aussi sûrement, des informations et précisions complémentaires, alors n'hésitez pas à me contacter, vos témoignages conforteront utilement ce document au profit de tous les acteurs picards.Nous vous en remercions par avance. (Source des chiffres : enquête hôtellerie et hôtellerie de plein air de l'INSEE et meublés en centrale de réservation : CRT/CDT) Les britanniques constituent le principal marché étranger du tourisme en Picardie en 2011 avec 39% de nuitées étrangères dans les 3 types d’hébergements ci-dessous.

Les spécificités de la traduction dans le domaine du tourismeEVS Translations 6juin/12 Aujourd’hui, l’industrie du voyage, du tourisme et des loisirs est synonyme de croissance économique et d’emploi. Selon l’Organisation Mondiale du Tourisme, cette industrie génère près de 9 % du PIB total et environ 235 millions d’emplois au niveau mondial, soit 8 % de l’emploi à l’échelle internationale. Elle compte parmi les industries les plus importantes et les plus dynamiques dans l’économie actuelle. L’industrie du voyage, du tourisme et des loisirs s’étend sur tout le globe et repose sur une clientèle multinationale, voire internationale et une communication interculturelle. Des services de traduction de qualité sont essentiels tant pour l’activité du tourisme que pour les clients. Les spécificités de la traduction dans le domaine du tourisme - Le langage utilisé dans la plupart des documents touristiques est informel et familier. La qualité des traductions touristiques a un impact direct sur l’image de la destination.

Virgin: the world's best passenger complaint letter? Look at this Richard. Just look at it: [see image 1, above]. I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. I know it looks like a baaji but it’s in custard Richard, custard. Anyway, this is all irrelevant at the moment. I’ll try and explain how this felt. Only you open the present and it’s not in there. Now I know what you’re thinking. Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. By now I was actually starting to feel a little hypoglycaemic. It appears to be in an evidence bag from the scene of a crime. I was exhausted. Is that Ray Liotta? Yes! Richard…. So that was that Richard. Yours Sincererly

South Africa Travel - Guides & Reviews - Travel Library South Africa Information Population: 43.8 million Time Zone: GMT/UTC +2 Driving side: Driving is on the left side of the road Languages: Zulu, Xhosa, Afrikaans, English, Tswan Religion: Christian Muslim Hindu Jewish traditional religions Emergency #: Police Services: 10111 Ambulance: 10177 Fire and Rescue: 107 South Africa Popular Destinations Cape Town - This is without doubt the most beautiful city in South Africa. Durban The city of Durban is situated in the north-eastern province of KwaZulu-Natal and its climate is sub-tropical. Johannesburg Probably the most intriguing city of all, it is huge and full of many contrasts. Garden Route This route runs along the coastline of the southern Western Cape and has some very spectacular scenery. Moving Around South Africa The best way to travel in South Africa is by either hiring or buying a car, especially if you wish to cover vast distances. Although South Africa has some very good highways, public transport is limited and expensive.