48 Free Social Media Monitoring Tools Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools. Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. I have collected 48 free social media monitoring tools. In the Group A are the services that I use regularly or seem interesting to check out immediately. Group A Seesmic Twitter account: seesmic Seesmic is a suite of social media management and collaboration tools that provide everything to build their brands online. HootSuit Twitter account: HootSuite Monitor and post to multiple social networks, including Facebook and Twitter. PostRank Twitter account: postrank Postrank has two tools. Social Mention SocialPointer SocialSeek Twazzup Twitter account: twazzup Twazzup is real-time news platform. TwitterCounter Group B Addictomatic Klout
Social Media Dashboard for Teams using Twitter, Facebook, Linkedin The social relationship platform that grows with your business. Create content, post it later Social sharing can be efficient and painless. Schedule up to 350 messages to post automatically and focus on what’s important now. See it all on one dashboard The HootSuite dashboard is a quick way to see all relevant conversations in one place. Get in-depth insights Now you can digest big data easily. Empower your team Whether you’re a dynamic duo or collaborating with multiple clients, you can delegate tasks and set permissions within your team. Enhance your dashboard HootSuite Pro to integrates with the apps you already work with. Share more with Hootlet Hootlet is the perfect companion to our dashboard. Compare All Plans HootSuite Pro Features
Online News Clipping & Social Media Monitoring - CustomScoop BuzzStream Social Media Marketing Software by Argyle Social - Social Media Marketing Dashboard that combines social publishing, customer engagement, and social analytics into one platform.
MutualMind Twitter Alerts - TweetBeep.com PeerIndex — We Value Social Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2) Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers.
Social Media Monitoring Tools | Brandwatch Overtone - Beyond Social Media Monitoring | Voice of Customer and Social CRM Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. The platform is built on service-oriented architecture standards and designed for effective customer experience management. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn. KANA Services: Building blocks of better customer experience management Don't write code. Integration Hub Analytics your way Multiple delivery options
Awareness, Inc. | Social Marketing Software