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How NOT To Manage Your Telemarketers

How NOT To Manage Your Telemarketers
There are plenty of avoidable mistakes that business managers make when managing their telemarketing teams. The allure of gaining new clients or customers and achieving high revenues can lead business owners to disregard proper management practices that eventually add to the negative image of professional telemarketing. To get better results from this direct marketing channel, here are six suggestions on how NOT to manage your telemarketers: Hiring telemarketers en masse – hiring a large number of telemarketing people within a short period of time means you spend less time evaluating the skills of each person. This will only jeopardize your business and require you to pay people for work that they are not qualified to perform effectively.Giving them a calling list that includes…just about everyone – your telemarketers receive the full force of rejection and anger from irate sales leads everyday, strive to reach quotas and yet still manage to assume a happy disposition for every call.

Callbox Integrates With Salesforce: A Better, More Efficient Client Experience in Malaysia - B2B Lead Generation Company Malaysia Years of innovation and hard work have been put in to give Callbox clients the best solutions for their business, as well as to enable managers and sales professionals to streamline business development. The challenge has always been to keep up with the changing times, especially with how technology evolves in exponential fashion even just in the last two decades. Callbox started out as a simple telemarketing firm, which eventually flourished into a multi-channel marketing machine. Now, in the age of cloud and automation, Callbox steps up to the plate, ready for another era of marketing savvy. In celebrating 10 years of flourishing into a stalwart player in the business-to-business industry, Callbox is taking cloud-based lead management and marketing automation to new heights. Putting the clients front and center: Callbox integrates with Salesforce Introducing Callbox DialStream: The Most Efficient Power Dialer for Salesforce What is DialStream?

The Five Qualities Of Excellent Telemarketing Teams When building your business and your network, it is always a good idea to first understand why you want to be in business in the first place. Too often, people think that starting a business is cool, or the ‘in’ thing, but they have no idea just how hard it is to manage one. This can get even more glaring telemarketing is involved. Finding and nurturing sales leads can be a big job, and you may not be able to do it on your own. For this reason, you will need help from professional telemarketing teams. The question here is: how will you choose your people? To start with, you need marketers who know their business well. Appointment setting can be a rather complex kind of work. Another quality is respect. Be it in their profession or in the business they work for, a mark of an excellent marketing team would be them being respected by their peers. Thirdly, effective marketing teams are ambitious. Having an ambition is not bad at all, in fact, this is good for you and your business.

Outsourcing B2B Telemarketing Services - B2B Lead Generation Company Malaysia By: Mark Swanson, Director of Business Development, Tele Resources, Inc., There is no better source for b2b telemarketing services than the B2B environment. Business to business lead generation is more than just the process of having a room full of agents making calls. One of the major advantages when outsourcing your sales force is to consider the technology involved with a telemarketing operation. In addition to direct sales, the DMA has found that 17.5 billion is spent generating business leads and there is no indication that this spending will decrease. Critical Telemarketing Practices That Can Potentially Harm an Appointment When professional telemarketers get caught up in the fundamental norms of outbound telemarketing, they tend to forget how to distinguish which aspects of their style are beneficial and which are detrimental to their goals. It is important to assess whether a certain action – whether part of a routine or an experimental move – can fulfill its purpose, otherwise it must be unlearned. In appointment setting, especially in business-to-business (B2B) campaigns, telemarketers face the challenge of A: penetrating a target company and its gatekeepers, and B: getting a true Decision-Maker to agree to an appointment. With these goals at hand, it is crucial to appraise the plan of attack so that no wrong move could put all efforts to waste. Reading off a Script. Voicemails. Talking to the wrong person. Every opportunity to make contact and create a good initial impression should not be wasted by meaningless practices that could have been avoided in the first place.

Malaysia Lead Generation Tips: Leverage your Existing Customers For many businesses, the challenge of generating more sales leads can be a life and death struggle. You have to admit that, without such business leads, your business would be having a hard time reaching sales goals and profits. For that reason, organizing and investing in a lead generation campaign is a necessity. The reason why businesses come and go is due to their inability to capture a good portion of the market. Since marketing is an ever evolving art and science, we, as marketers, would be exposed to various tools and mediums that are aimed to attract the attention of business prospects. Social media is, for a lack of a better term, a social activity. Well, it also helps if you employ other mediums for your appointment setting efforts.

The Danger Of Big Data In Lead Generation - B2B Lead Generation Company Malaysia John Hagerty, founder of advertising giant BBH, is not a man who minces his words. And he surely riled up a lot of people last March when he expressed his disdain for big data in marketing. He explained, “It’s because I’ve spent my life dealing with people who’ve got all the data in the world and yet they can’t invent anything.” This is something that should be heeded by those involved in b2b lead generation. It seems like big data is no use at all. The poster child for this would be Facebook, the juggernaut of big data marketing. Problem here is pretty much the use of big data. Ignoring the power of genuine human connection and concentrating more on numbers is the one most damaging effect to your lead generation efforts.

B2B Lead Generation Malaysia: Outsourcing B2B Lead Generation Company For Telemarketing Services And More It is not that easy for a company to keep its old customers from going out of their corral and trying to make new customers because of competition. These days, competition is getting stiffer, fiercer and tighter. A company that is dealing with b2b or business to business transaction should try to learn and use more types of marketing methods aside from the old school ones like placement of TV ads, radio ads and ads on newspapers and magazines. They should try to come up with newer ones aside from those mentioned and billboard ads and even flier distribution in order to generate qualified leads like business leads, sales leads or marketing leads to name a few. Though it may be easy to come up with newer marketing methods, implementing them can be a pain in the neck. Sure, there are now available online lead generation software that will help them maintain, utilize and qualify marketing or business or sales leads. Telemarketing for appointment setting is not an easy thing to do.

Improve Telemarketing Effectiveness with these 3 Simple Tips - B2B Lead Generation Company Malaysia The importance of telemarketing goes without question. Being a channel that allows businesses direct access to the minds of their buyers, telemarketing has to be executed with the right approaches. Here are tips from Business2Community.com on improving your B2B lead generation telemarketing. Get personal When 70% of B2B buyers rated how vendors engaged with them as being more impactful than what they’re selling – it’s time to really get personal with your approach, including your qualifying questions. Before you even jump into your sales pitch, make sure you understand what challenges your prospect is facing and if a need exists for your product. Don’t push your luck With the changing role of B2B sales in the digital age, B2B buyers are becoming increasingly expectant of us to understand their business challenges and needs. And when it takes an average of 80 calls to develop a new opportunity, you need to make sure you’re adding value to your prospects every time you speak.

Not The AdWords That You Used To Know In the Smart Insights article, Google AdWords changes in 2013 – reviewing the opportunities and potential problems, Tara West outlines the changes with Google AdWords that you need to be aware of and how you can make the most of the opportunities that go with them. These changes are: Device Targeting and Bid AdjustmentsFlexible Bid StrategiesNew and Enhanced ad ExtensionsLow Search Demand keywords are not eligibleCompetitive dataAdWords Display Advertising changes Device Targeting and Bid Adjustments The most controversial change from Enhanced Campaigns has delivered is the shake up with device targeting. In previous times, best practice has always been to target mobiles and tablets in separate campaigns (away from desktop campaigns) because they perform differently. All devices are now targeted within one campaign, and bid adjustments are used to increase or decrease bids for mobiles. You can choose not to target mobile devices by making your mobile bid adjustment -100%.

Why Outsourcing To B2B Lead Generation Firms Is Best Recommended Many companies these days especially those that are engaging in b2b or business to business transactions are having a hard time trying to be impressive to the eyes of their bigger accounts. They have to “look good” all the time and they know that one of the best ways to “look, feel and smell good” to these big-time company clients of theirs is to give themselves a chance to know more about these potential customers. What they can do, as what they are aware of, is not just to generate qualified leads but also to do lead nurturing as well. By lead nurturing, they can get to know more about their clients in real time and, perhaps, they can be able to know more about their needs and try to find out what other products and/or services or anything that can address the concerns, needs and issues of their clients. It’s not that easy and convenient to qualify business leads, sales leads or marketing leads and then, do lead nurturing and management.

Call To Invite | Event Telemarketing Malaysia | Callbox MY In the same way, corporate events provide wider insight and perspective. As knowledge sharing and networking have become highly essential in B2B culture, events allow vast opportunities in terms of building brand reputation and audience linkages. But marketing these events is another thing altogether. And sometimes, it’s more difficult than simply preparing the accommodations and looking for people to keynote the programs. Considering you have lot in your hands in organizing the event, we are here to offer event lead generation solutions that include: Measurable invitation campaigns via phone and email.Audience profiling to pinpoint personalities that match your requirements.Accurate reporting of turn out projections.Follow-up messaging for participants. We make sure that your list of attendees is filled with people who are not only interested, but eager to attend your events. Do you have an event to promote? See?

The Three Vital Ways to Make your Telemarketing more Efficient - B2B Lead Generation Company Malaysia Despite their insistence that telemarketing is on the verge of death, some marketers would eventually find themselves in the wrong spectrum when they realize that B2B companies are still conducting cold call campaigns. Telemarketing still manages to stay at the top of the list of the most effective lead generation and appointment setting channels. Its position is supported firmly by the prevailing demand for direct and real-time communications that succeed where social media and email engagement failed. Marketers maintain an immense degree of optimism that they could get quality B2B leads from cold calling. What’s more, even though case studies and white papers show numbers unfavorable to telemarketing, businesses still believe they can do more in using the channel in ways that deliver high-value opportunities. Here are three ways to make your telemarketing campaign more efficient, as seen on an article published in Target MarketingMag.com: Don’t Count on Voicemail Messages Being Heard.

Where To Get Quality Business Leads For Your Telemarketing Campaign Your telemarketing campaign may be adequate right now, but to get the best possible results from your campaigns, you need to have all the factors that comprise a great business to business telemarketing campaign. Securing a good telemarketing script for lead generation and hiring reliable, experienced b2b telemarketers need one more thing to complete the process: a highly targeted telemarketing business list. You can either generate your own business leads by scouring the internet and phone books, purchase a business list from a lead generation company, or you can outsource to professional lead generation service providers to look for specifically qualified b2b sales leads using your criteria. An important thing to remember when buying pre-defined business lists from another company is to make sure that the list hasn’t already been sold to a competitor in your industry.

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