background preloader

Cloud Based Help Desk & Ticketing Software

Cloud Based Help Desk & Ticketing Software

How to Get Your Competition Gone without saying anything bad about them? - kapture Today every industry is hotly contested; when competition gets too tough, businesses mayface the human impulse to gain an edge by spread bad world about competitors. In an open industry, it’s undoubtedly a bad stratagem as rival marketers can then take their similar approach, resulting at a digital and media battle. At end, your business may suffer as your project attracts wrong attention instead of its highlights. In the worst case, your project may even end- up losing its traction. If you can capture market without engaging in a direct competitor battle, it’s considered both respectable and beneficial in long-run. The following is a checklist for businesses to appeal customers and steal market share, without appearing to engage in a face-off battle with competitors. Attend Leads Immediately Jump start a client relationship by immediately attending to incoming leads; A business with faster lead response rate has higher conversion ratio. Advertise your Strengths Take the Price Advantage

How Marketing Automation turns your Business Mobile? For both online and offline marketing circumstances, there’s a popular adage that ‘you need to be present where your customers come’. Today most customers make their purchases through mobile; and this makes mobile into a primary target for both marketers and business makers. Increasing number of purchases and customer-inquiries are based on mobile platform; It requires businesses to turn onto potential of mobile for completing purchases. But unlike traditional mediums, mobile medium doesn’t have a clear cut guide to advertising. With traditional marketing methodologies providing incomplete solutions, one needs to have mobile-focused strategies for enterprises. For understanding the significance of marketing automation, one needs to first understand difference between mobile and desktop platform. Decoding Differences between Mobile and Desktop Platform For running mobile-focused marketing, you need to understand key difference between mobile and desktops as user platforms.

How to improve your Search marketing through CRM? For any enterprise, turning online is only a natural evolution. Researchers found that almost 60% of small businesses acquire their enquiry through online channels. Even as you can take multiple channels to obtain the requisite leads, the search medium offers unique benefits. Search is about Visitors, CRM Manages Visitors The modern day search is exclusively focused on understanding and meeting your customer requirements. This makes search into a customer-focused activity. A CRM ( Customer relationship management ) software collects and manages your customer enquiries. Implementing New Features and Add-ons A cloud integrated CRM makes your data universally accessible across users and employees. More than anything innovative features can drive your website. Mining new User Keywords If you are not connected to the real-life situation, your keywords could be separated from the live situation. Understanding user Perspective Make Data accessible across platforms

Inventory Management Software & Mobile App Kapture’s conference and banqueting resides at the heart of the conference solution and offers a powerful yet easy to use conference, banqueting and inventory management software. With the ability to accomplish a standalone events centre, or extended to operate as a group of events centres spread across different locales, Kapture is the cost effective solution for your system requirements. For accommodation based features with conference and events facilities Kapture integrates perfectly with, the central user configuration. Conferencing and Events made easy with Kapture The controls built into the application prevent you from overbooking your rooms, your equipment, your meal locations and even your staff. You can even make use of the calendar window to see at a glance bookings made and enquiries taken Inventory control of all resources, from the meeting space, the equipment used, even staff allocation CRM backed contacts module for easy mail merge or data-mining.

Customer Relations | How CRM Helps In Improving Customer Relations? With an ever-decreasing loyalty and ever-increasing competition, businesses need to constantly find their best moves while interacting with their prized possession – customers. When strong customer relations could turn a new leaf for you, a weak customer portfolio could create havoc in social media circles. As a counter move, if a business decides to boost customer-satisfaction with micro-management, it leads to a low client-turnover and higher wait time. A CRM solution can drive organizations towards a system by improving customer relations consistently. Completing the Feedback Loop A business frolicking to improve its service should first create a customer feedback loop. A CRM system helps you organize and collect client feedbacks, establishing a clear process that improves customer satisfaction for improving services. Throw Light on Your Blind Spots When you are self-evaluating your business, you might be struck by blind spots, which might be sometimes costly.

How CRM Gamification Model directly improves your sales Process? Sales could be argued as most significant part of an organization. Comparatively, it could have the function of heart in a human body, pumping the all-significant nourishment to all body parts. In sales, rather than food and oxygen, you are practically creating and circumventing money through your organization. When the stakes are so high, it’s absolutely natural that tempers may flay. In these circumstances, a CRM- gamification approach instantly allows you to manage sales at a higher proficiency. What Gamification Mode of Operating Sales The word ‘gamification’, simply refers to adapting principles of games to improve and adapt to modern business circumstances. A simple gamification model can breeze you through otherwise hard tasks by streamlined and structured decision making. 1.Managing Multiple Quotations When your sales persons meet multiple customers throughout the day, you could be required to create multiple quotations. 2. Create a better sales Pitch Incentivize your employees

How to Craft marketing messages that your prospects would Love? The modern day business carries the capability to reach a bigger audience than ever before…On the down-side, the same audience is ever more skeptic about what you are attempting to sell them. In this circumstance, direct sales approach has inherent limitations at reaching communications and convincing prospects. While direct person-to-person sales communications are critical, it certainly isn’t the best way to initially approach customers. The online and offline media advocates strong mass marketing strategies to reach and appeal audience. Make it Simple and Digestible For every industry, I have seen organizations making themselves indecipherable with trying largely convoluted messages. On the other side, businesses try to make tagline from simple feel-good sensations. Meanwhile a simple and direct message gives you immediate information Absolve the abstract for your own good We have seen global conglomerates like Apple and Nike creating short quips that doesn’t mean anything by itself.

CRM Tool For Real Estate Understanding automation in business process with Kapture ERP It is not unknown that real estate agents are always on their toes and that time is of paramount importance for them. It is extremely crucial for them to be able to keep track of the leads from all sources and then convert them into sales. In such a situation, a CRM/ERP tool can be of utmost help. Portability: What’s the use of a CRM/ERP tool if you can’t have it with you when you need it! Lead Tracking: Like every other smart real estate agent, you also must have befriended endless platforms to generate leads. Lead Conversion: A CRM/ERP tool can help with relationship management of the existing clients. Communication: The need to stay connected with the customers cannot be stressed enough.

Related: