There might be no such thing as a free lunch but thanks to the wonders of Open Source software, freeware and trial software there most certainly is such a thing as free software. In this article I list 25 great free UX tools, including tools to help with prototyping, annotating, screen grabbing, site mapping, usability testing, accessibility and analytics. Prototyping tools Pencil Pencil is a nice little Open Source tool for creating prototypes, UI mockups, and UX diagrams, such as user journeys. Pencil – A free prototyping and diagramming tool LucidChart LucidChart is an online tool for creating diagrams, UI mockups and prototypes. LucidChart – A prototyping and diagramming tool with a free trial version Balsamiq Balsamiq is another online UI prototyping tool and like LucidChart it’s not fee but does allow you to create simple single pages for free using the trial version (just click on the ‘take a tour’ link). Balsamiq – A prototyping tool with a free trial version Serena Prototype Composer
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Home - Pencil ProjectThe 4 Essential UX Documents Every Designer NeedsWhen it comes to UX documentation, wireframes and prototypes are certainly among the most important. But that’s just the beginning. We’ve actually found four other documents to be extremely practical for everyday design. Photo credit: Rosenfeld Media. In this article we’ll explain why these easily skipped “supplementals” are really “essentials.” 1. We’ll start with the most telling of user documentation: the persona. Your personas (limit them to 2-5) go beyond your target demographics. In this role, personas have been proven to drastically improve the final user experience. Source: Persona Tool The key to a persona’s effectiveness is in the research. As described in The Guide to Usability Testing, this research typically includes both qualitative and quantitative testing. Photo credit: Nicholas Wang. Once you have your research, you’re able to construct an actual persona document. Photo — Almost every persona includes an image, usually a stock photo. 2. Source: Tadpull 3. Shlomo Goltz. 4.
UX for the massesUnmoderated, Remote Usability Testing: Good or Evil?By Kyle Soucy Published: January 18, 2010 “Recently, there has been a surge in the number of tools that are available for conducting unmoderated, remote usability testing—and this surge is changing the usability industry.” Conducting traditional synchronous, or moderated, usability testing requires a moderator to communicate with test participants and observe them during a study—either in person or remotely. Recently, there has been a surge in the number of tools that are available for conducting unmoderated, remote usability testing—and this surge is changing the usability industry. To clarify, there are a lot of tools out there that label themselves as usability testing tools, but don’t actually offer the capability of doing usability testing with users through task elicitation. and clickdensity —or Web analytics tools that turn analytics data into videos of actual user sessions—such as Userfly, ClickTale, TeaLeaf, and Clixpy. What You Can Learn How Actionable Is the Data? Define the study.
Don't Just Wireframe - Tell The Design StoryCustomer Journey Mapping Resources On The WebLast updated: 17 September 2011Originally published: 10 May 2010 Service design can be traced back to the writings of G. Lynn Shostack in the early 80s. [1, 2] Though not new, there is a lot of talk these days about service design. In the past 5 or so years we’ve seen a service design renaissance, so to speak. Literature on service design is thin(ish), relatively speaking (i.e., compared to other disciplines like psychology), but does extend back for decades. Service design is by nature interdisciplinary, drawing attention from people in sales, marketing, product management, product design, interaction design, and user experience. A cornerstone deliverable in service design, in general, is a map of the service process. More recently, “customer journey maps” (CJMs) have emerged, which are very similar to service blueprints. Typical elements of CJMs include: Other descriptive and contextual elements may also appear, such as quotes and photos. Bob Apollo. * Mary Jo Bitner, Amy L. Dale Cobb.
Free Tools That Every Mobile App Designer Should UseStarting a new design project is never easy especially when it comes to creativity. Most designers, when lacking ideas surf the web looking for inspiration. Web sites that host designers’ artwork are an excellent starting point. Below is a list of free sites that will make life easier for every designer when it comes to inspiration. Inspiration Pttrns is the finest collection of design patterns and other resources. If you are looking for inspiration for your design project, then basically everything around you should be taken into consideration. Thinking in Color Create color schemes with Kuler, Adobe’s color wheel, and they will be automatically saved to Creative Cloud Libraries for access from your desktop. Free Art Resources Every designer loves free stuff. Free Fonts If you are looking for a place where you can download high-quality fonts without paying for each font family these websites are what you are looking for. Free Icons Having a range of free icons is always helpful.
Design de Services, la ressource francophone et collaborative d'une discipline innovanteSubject-Matter Experts: Putting Users at the Center of the Design ProcessBy Demetrius Madrigal and Bryan McClain Published: February 7, 2011 “The insights we gain from interacting directly with users are invaluable.” This month we’ll discuss the process of putting users at the center of the design process and what that means in regard to both design and product strategy. We’ll also discuss some different approaches to a user-centered design process that we’ve come across and outline their positives and negatives. Finally, we’ll outline the steps necessary to make user-centered design a reality and how to get the most out of a user-centered design process when working on different types of products. Why Users Matter “When we design a product to meet a market need, we’re addressing the problems, concerns, or desires of people who would use it on a regular basis.” Knowing our users is everything—without them, we’d have no one in mind to design for and few would purchase our products. User-Centered Research Strategies Working with Subject-Matter Experts Conclusion