Callbox Takes on Challenge and Scores a VIQtory The Client Industry: Precision Transcription & Stenography Location: Australia Headquarters: Australia Target Criteria Location: Australia-wide Industries: All tribunals in Australia, All local Councils in Australia, Private Arbitrators that are typically going to be part of the government, Insurance, Financials Employee Size: 100 to 500 employees Decision Makers: Head of IT, Investigations Team, Head of Arbitrations & Dictations Campaign Type Lead Generation Summary The Client is a leader in Precision Transcription & Stenography services in Australia. Product & Service Offered For the leadoff campaign, the focus was to set appointments with specific decision makers for specific industries. VIQ Solutions provides digital recording applications that allow multiple channels of audio and video recordings to be recorded simultaneously with annotations and other information attached to it. The Challenge The Callbox Solution An agent who called for the campaign for 8 hours everyday. The Results
5 Key Steps towards Engaging Sales Appointments for Singaporean Companies Singapore indeed deserves to be called for what it is – a loud and proud commercial lion, its eyes set on expanding the growth of its financial and IT sectors this 2015. This is a good thing since the influx of investments brings with it huge opportunities to realize growth for your company. B2B appointment setting in Singapore is no doubt a serious endeavor, one that requires you to know the best approaches in engaging B2B prospects through a telemarketing call. To better prepare for sales engagements in Singapore, try these tips for a constantly productive appointment setting campaign. 1. 2. 3. 4. 5.
Callbox Singapore | Data Cleansing and Verification | Data Profiling Singapore Cleanliness. Make no mistake about it. The people of this small territory in South East Asia are known for making a big deal keeping their streets and homes and anything else spotlessly perfect. Perhaps, it is this collective attitude towards sanitation that has Singapore experience an annual increase in tourist arrivals and not to mention business opportunities. Now, if that doesn’t convince you to cleanse your lead management database, we don’t know what else. Improving your sales performance involves keeping your database updated. Our services include: Data Cleansing / Data ScrubbingVerification of DataDeduplicationDatabase Management Once you are free from all the clutter, you can rest assured your lead generation is as safe and smooth as Singapore’s highly progressive traffic and drainage systems. Trust us to make a swell job of keeping your database organized and fully functional for your next marketing campaign. Want to know more?
Good Sources of Qualified Appointments in Singapore Here’s a fact: in Singapore, the B2B or business-to-business industry is cutthroat. It seems every other business operating these days is involved in B2B sales one way or another, making the landscape rife with competition and uncertainties. Well, if you were a B2B marketer, you’ll most likely feel ambiguous, too. You’d start second-guessing your efforts, wondering if you’re keeping up with trends that evolve at a rapid pace because you know how much these would play into your business. A limited in-house sales team could only serve to heighten the conundrum. Nevertheless, how can you keep abreast with the competition with a handful of personnel expected to operate at peak efficiency? Related: 3 Sales Tips to Get your Reps Reach for the Numbers What do you do? Giving B2B Appointment Setting a Try With a limited sales force, your wisest course of action is to look for an appointment-setting partner. It gives your business a valuable edge in closing sales. Good Sources of Leads Unclosed deals
B2B Appointment Setting Done Right in Singapore In Singapore, it is crucial for B2B companies to enhance their appointment setting efforts on top of improving their lead generation campaign. Consider the fact that most decision-makers in the island nation have sophisticated preferences as to the type of solutions they want to purchase. When done right, appointment setters are able to hit their prospects and position them for a meeting with sales reps. Here are some pointers to consider when speaking to a decision-maker, courtesy of QualityContactSolutions.com: The Right B2B Appointment Setting Target List B2B appointment setting is a tenuous balance between a numbers game and creating a work of art. A Compelling Offer Why would a business owner or manager want to accept the offer of an appointment? Professional and Memorable Every good B2B sales representative knows how to engage the gatekeeper and their prospect in a professional and memorable phone conversation. Keep Appointment Setting Records and Adjust Persistence
The Most Neglected Problems in B2B Appointment Setting It is often stipulated that businesses in the B2B industry can never live without appointment setting activities. Fact is most sales engagements depend on proper techniques in meeting decision makers. Once you apply the correct approaches, you might find yourself a step closer towards gaining a closed deal. But another fact remains: finding the right formula for setting appointments seems like finding a needle in a haystack. It is obvious that companies are focusing their resources on concocting a harmonized marketing and sales plan that promises a good influx of sales-ready prospects and ROI. Finding the right strategy is impossible until you acknowledge the fact that there are other problems at play. Poor lead nurturing infrastructure. Inefficient call scripts. Inaccurate data acquisition. If you think you can’t handle these issues alone, a competent and B2B-savvy firm can always be considered for lead generation and appointment setting activities. Please follow and like us:
The Handy Checklist to a Successful Trade Show Appearance Trade shows basically provide B2B companies an opportunity to get closer to their audience. But the certainty to gain full advantage of these events is virtually nonexistent if you come unprepared. Luckily, contributors like Caterina Lui provide highly effective advice for making your brand visible to the people that need it. Here are her top five tips she listed in this Business 2 Community article: Announce your trade show presence often and everywhere. You want as many people as possible to know your company is exhibiting at the trade show. Check out Callbox and Its Best Multi Channel Marketing Approach! Announce your trade show presence via press releases, social media, your company’s website and blog, email signatures, etc. And don’t forget to make it personal. Get creative with your trade show story. Aside from announcing that your company is exhibiting at the show, find a creative way to tell your audience what your company will be doing there. Have fun with your story!
Want to be Productive? Stay Positive Ever had those days when you felt like not doing anything at all? Weren’t you in a state of pure bliss? Do you often seek to go back to those days when you just don’t give a darn? Then again, reality hits you square in the face and tells you to stop daydreaming and start working. B2B marketers should know this, considering that they have a ton to worry about. We don’t want to bum you out. As a solutions provider for companies in say the health care and IT industries, you are in this constant struggle to harness the best means to acquire B2B leads and close as many sales as possible. In this sense, enhanced productivity shouldn’t be ignored and should always be something that determined B2B companies should always strive for. Easy: Stay positive. Having a positive attitude towards marketing can get you as far as attaining utmost efficiency and productivity. Stay positive with these important tips in mind for your lead generation and appointment setting. Set SMART-ER goals.
3 Parts of The Best Events Calling Script in Singapore Since the national Do-Not-Call Registry in Singapore was rolled in December 2013, drastic changes have transpired in the B2B marketing arena. While most marketers admit that the new regulation has made telemarketing success even more of a challenge, PDPC (Personal Data Protection Commission) Chairman Leong Keng Thai has contradictory views with regards the new law. In an article written by Jayden Chu in sbr.com.sg, The PDPC Chairman says that with the setting up of the registry, marketers for business can target more productively people who are “interested to receive information on products and services”. With the current status quo of telemarketing in Singapore, it is just wise enough to draft scripts that are captivating and adhere to legal requirements. Creative Singaporean marketers who are looking for more ways to get ahead in business rivalry even made it compulsory to create a compelling calling script in following up on their events. Transcription: The Opening The Body The Closing
Bored Email Subscribers- Breathe life into your email marketing campaign It only takes one uninteresting message for your subscribers to mentally tag your emails as boring. That’s why every email is important – it should be able to maintain a high level of relevance and interest for them to keep opening your future emails. But yes, a decline in open rates is almost inevitable, especially when you’ve been catering to the same people for a long time. In these cases, you need to revitalize your readers’ interest and find new ways to make the online relationship ‘fresh’. Here are some of the things you can do to lift the boredom curse from your email subscribers: Let them tell you what’s wrong Something is definitely amiss. What exactly do they want to receive from you? Make minor tweaks on appearance and presentation It wouldn’t hurt to test a few new templates – actually, a decline in interest is the best reason why you should do it. Make it extra-personalized for the chosen few Basically, ask for permission to keep the communication lines open with them.
Callbox: Perfect Candidate for Japan’s Chief Recruiter The Client Industry: Recruitment/Staffing Product/Service: Recruitment Location: Tokyo, Japan Headquarters: Tokyo, ,Japan Campaign Type Appointment Setting (Office Appointment) Campaign Target Criteria Campaign 1: Location: Houston, New York, Singapore, Hong Kong, Australia and UK Industries: All industries except recruitment and employment agencies and job boards companies Decision makers: HR Manager, HR Director, CEOs, Recruitment Managers Business Size: 10 to 100 Employees Campaign 2: Location: Singapore Industries: All industries except recruitment and employment agencies and job boards companies Decision makers: HR Manager, HR Director, CEOs, Recruitment Managers Business Size: 10 to 200 Employees Summary The Client is Japan’s largest recruiting and information Service Company. The Client also provides a broad range of services for companies, from employee recruitment to development and assignment. The Challenge The Solution 1st Campaign: 2nd Campaign: The Benefits
What’s in an Effective B2B Appointment Setting Script In B2B marketing, it is important to have something to guide you through. In lead generation, you use marketing metrics in order to determine the most effective social channels. Moreover, you will need to observe certain trends in your industry to come up with better strategies and achieve increased revenue generation in the long run. But different approaches are needed in B2B appointment setting. However, many marketers and salespeople have become skeptical in the effectiveness of call scripts in terms of better conversion rates. So, now call scripts are demonized because they lack the intimacy required for fostering human relationships. In many cases, you may want to use call scripts for your B2B appointment setting. Know how to go around objections. Don’t ask for the appointment. Finally, add a sense of credibility. Please follow and like us:
Callbox Cleans Up Expansion Clutter The Client The Client is an established and a privately-owned Australian cleaning company based in Sydney which provides one-stop property services to more than 140 clients in 170 sites nationwide. Established in 1993, the Client has been providing a vast array of commercial cleaning solutions and other property services for various institutions such as schools, offices, large sites, hotels, motels, and data centres. With over 15 years of experience in the commercial cleaning industry, it progressively aims to enhance growth and cater to a larger number of customers country-wide. The Challenge Disparate market expansion strategiesInadequate inside supportUnqualified prospects Prior to working with Callbox, the Client had its own inside sales team that generated leads and closed sales for the company. The Client desired more customers that require at least three times a week of cleaning services. The Callbox Solution Adept script. Closely-monitored and updated list. The Results
Inspiring Quotes from Asian Entrepreneurs for Appointment Setters Appointment setting may seem a comfy job, but very challenging. To keep a steady momentum, one should have self-motivation – something that would add excitement to “do”, and “learn” things.. Below are 7 inspiring quotes from famous Asian entrepreneurs that an Appointment Setter should live by: “I think the number one advice I can give is – you just have to start it. A cup of coffee and happy thoughts will energize your mind and body to go through the day’s work. Pull up all your online resources and prepare materials before you start calling: phone, headsets and campaign script. Related: To Use or Not to Use a Script? “You need to love your work, and work hard at it…Constantly ask yourself, what is the most important thing to you right now.” – Le hong Minh, VNG Love your work – it’ll show in the numbers. A 180 – 230 calls quota everyday is haunting. Love your work and reach your sales numbers! “Why be so concerned about failure? “failure” should never be capitalized. Good job!