Gt; Panorama des médias sociaux 2011

The Ultimate Social CRM Resource Guide – 1st Edition « Brian Vellmure's CRM Strategies Blog Yesterday morning at Gartner’s CRM conference, it was said that Social CRM will be a $1 Billion market by 2011. (That’s right around the corner folks). All of a sudden, there is a lot of noise in the marketplace about Social CRM. 10 Outstanding Social Media Infographics Nobody has time to read anymore, right? Every day we are all inundated with more and more information overload coming from credible and yet to be verified sources. Where can Internet users find relief? Answer: the infographic.

How To Create the Perfect Facebook Fan Page » Techipedia This article is updated. If you are reading this in 2011, please see the new how to build a perfect Facebook page article. This is a guest post by Jesse Stay, founder and CEO of SocialToo.com and all around great Facebook Fan Page coder. He’s volunteered to give away a copy of his recent book, FBML Essentials, to two readers. Scroll down to the end of the post for details on how to win. Google PageRank Checker - Check Google page rank instantly Check PAGE RANK of Web site pages Instantly In order to check pagerank of a single web site, web page or domain name, please submit the URL of that web site, web page or domain name to the form below and click "Check PR" button. the free PR checker tool enables you to check the current pagerank of your web site instantly via the form above, however, you might consider to be quite boring to visit online page rank checking tool every time you'd like to check Google pagerank of your web pages.. so, it might be a good idea to put a small page rank icon to your site to check and display your Google rankings right on your web site pages.

The Evolution of the Social CRM Process A few weeks ago I wrote about the Social CRM Process (read this first before moving on) which received quite a lot of attention and feedback from the online community. The process that I have created has since evolved to incorporate some additional ideas and elements which were originally missing. I incorporated some feedback from the online community and specifically from my colleagues such as Mitch Lieberman and Esteban Kolsky. Like Button Why are people seeing a 'Confirm' button when they click on my Like button? There are integrity and spam-prevention safeguards built into social plugins, and this is one of them. If you have been heavily testing a Like button before launching, you may have inadvertently triggered these safeguards. Additionally certain domains on the internet are more likely to contain spam, so will see the confirm step more often.

Pearltrees brings curation to next level, adds Team feature As the Internet grows, finding content that's relevant to you becomes tougher. Sure, there's your basic Web search and then there's aggregation, similar to what Google and Yahoo do with news headlines. But another form of information discovery is starting to gain some momentum: curation. Just about a year ago, I wrote a post about a French company called Pearltrees, which was just launching a service that was best described as bookmarking, but with a social twist. The idea is simple, really. When I come across something on the Web that interests me, I "bookmark" it in Pearltrees. un site pour noter vos collègues There are many ways to help the Red Cross response to Sandy. Thank you so much for your interest in helping those affected by Hurricane Sandy. There are a few ways that you can help!

Why Your Company Needs to Embrace Social CRM Maria Ogneva is the Director of Social Media at Attensity, a social media engagement and voice-of-customer platform that helps the social enterprise serve and collaborate with the social customer. You can follow her on Twitter at @themaria or @attensity360, or find her musings on her personal blog and her company's blog. If you have been tracking conversations around social media for business, you have undoubtedly come across people talking about Social CRM. If you are anything like me, the first time you heard it, you probably rolled your eyes and said, “Ugh, another social media buzzword!” And while I do take issue with the jargon itself (and will discuss that later), Social CRM is a central concept that businesses need to understand deeply and integrate fully, in order to serve the social customer. Who Is the Social Customer?

Open Source Social Platforms: 10 of the Best As social sites grow in popularity, so does the desire for smaller niche-based networks that cater to smaller groups of people. Just look at the rise of social networks for chess players and wine. What's more, with the latest open source software, smaller sites can be built in a matter of days or weeks. Here are 10 open source software platforms on which to carve out your niche. Pearltrees Dives Into Social Curating With Pearltrees Team Content curation and mapping service Pearltrees has decided to focus on the fact that people want to do things in groups and has as of today upgraded its core product with a groups functionality, called Pearltrees Team. Now accesible just by logging in, Pearltrees Team allows you to hook up with other people in order to create a Pearltree collaboratively in realtime. Ideally this goes down as such: You really care about fashion so you search for fashion in the Pearltrees search box and are confronted with really elaborate visual cluster displays of fashion blogs, each blog its own “pearl.” You decide that anyone who likes The Sartorialist is probably a good egg and click on the puzzle piece in the Pearltrees detail window in order to ask if you can join the team. If the team leader accepts, you then can see all the Pearltree curation happening as it happens as well as as comment on individual Pearltree decisions. You can also share your team curation easily via Facebook and Twitter.