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OODA loop

OODA loop
Diagram of a decision cycle known as the Boyd cycle, or the OODA loop Overview[edit] The OODA loop has become an important concept in litigation,[1] business[2] and military strategy. According to Boyd, decision-making occurs in a recurring cycle of observe-orient-decide-act. An entity (whether an individual or an organization) that can process this cycle quickly, observing and reacting to unfolding events more rapidly than an opponent can thereby "get inside" the opponent's decision cycle and gain the advantage. Frans Osinga argues that Boyd's own views on the OODA loop are much deeper, richer, and more comprehensive than the common interpretation of the 'rapid OODA loop' idea.[3] Boyd developed the concept to explain how to direct one's energies to defeat an adversary and survive. Boyd’s diagram shows that all decisions are based on observations of the evolving situation tempered with implicit filtering of the problem being addressed. Applicability[edit] See also[edit] Notes[edit]

http://en.wikipedia.org/wiki/OODA_loop

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Collaboration Software - Lotus software Previous IBM Software Next Show carousel 1Show carousel 2Show carousel 3 Why IBM Collaboration Solutions Situation awareness Situation awareness (SA) involves being aware of what is happening in the vicinity, in order to understand how information, events, and one's own actions will impact goals and objectives, both immediately and in the near future. One with an adept sense of situation awareness generally has a high degree of knowledge with respect to inputs and outputs of a system, i.e. an innate "feel" for situations, people, and events that play out due to variables the subject can control. Lacking or inadequate situation awareness has been identified as one of the primary factors in accidents attributed to human error.[1] Thus, situation awareness is especially important in work domains where the information flow can be quite high and poor decisions may lead to serious consequences (e.g., piloting an airplane, functioning as a soldier, or treating critically ill or injured patients). Definition[edit] History[edit] Related concepts[edit]

Knowledge management framework At this stage we have had a look at the components and definitions that related to knowledge management (KM). This section deals with knowledge management frameworks and models. The old saying that a picture paints a thousand words is very much applicable in this case. A good model can integrate various elements and show relationships in a way that is much harder to do in writing.

Customer feedback management services Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate.[1] Methodology[edit] Various online CFM services use different approaches. The aim of most methodologies is to measure customer satisfaction, with some models also measuring related constructs including customer loyalty and customer word-of-mouth (see Webreep Model).

The Analysis-Synthesis Bridge Model Written for Interactions magazine by Hugh Dubberly, Shelley Evenson, and Rick Robinson. The simplest way to describe the design process is to divide it into two phases: analysis and synthesis. Or preparation and inspiration. But those descriptions miss a crucial element—the connection between the two, the active move from one state to another, the transition or transformation that is at the heart of designing.

Control–feedback–abort loop Too often systems fail, sometimes leading to significant loss of life, fortunes and confidence in the provider of a product or service. It was determined that a simple and useful tool was needed to help in the analysis of interactions of groups and systems to determine possible unexpected consequences. The tool didn’t need to provide every possible outcome of the interactions but needed to provide a means for analysts and product/service development stakeholders to evaluate the potential risks associated with implementing new functionality in a system. They needed a brainstorming tool to help ascertain if a concept was viable from a business perspective. The control–feedback–abort loop and the analysis diagram is one such tool that has helped organizations analyze their system workflows and workflow exceptions. The concept of the Control–Feedback–Abort (CFA) loop is based upon another concept called the ‘Control – Feedback Loop'.

Knowledge Management Software Manage company knowledge baseOrganize enterprise wiki serverProvide immediate, 24/7 supportLaunch self-service web help deskEliminate repeat support requestsCollaborate on documents and content onlineCreate online help quickly and easily with Knowledge Management Software According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to 50% decision-making quality, staff agility, and company reaction speed to changes of market needs. New products development cycle decreases by 20% in average. Key Advantages of web-based Knowledge Base Software Usage Customer care improvement.

Control theory (sociology) Control Theory Diagram[1] Control Theory, as developed by Walter Reckless in 1973, states that behavior is caused not by outside stimuli, but by what a person wants most at any given time. According to the control theory, weak containing social systems result in deviant behavior. Deviant behavior occurs when external controls on behavior are weak. According to control theory; people act rationally, but if someone was given the chance to act deviant they would. So, basically, if you have strong social bonds to positive influences, deviant behavior is less likely than someone who has no family or friends.

Wisdom Putting human affairs in exact formulas shows in itself a lack of the sense of humor and therefore a lack of wisdom. ~ Lin Yutang Incline your heart to discernment; if, moreover, you call out for understanding itself and you give forth your voice for discernment itself, if you keep seeking for it as for silver, and as for hid treasures you keep searching for it, in that case you will understand the fear of Jehovah, and you will find the very knowledge of God. For Jehovah himself gives wisdom; out of his mouth there are knowledge and discernment.Solomon ~ Proverbs 2:1-6 Quotes[edit]

PDCA PDCA (plan–do–check–act or plan–do–check–adjust) is an iterative four-step management method used in business for the control and continuous improvement of processes and products. It is also known as the Deming circle/cycle/wheel, Shewhart cycle, control circle/cycle, or plan–do–study–act (PDSA). Another version of this PDCA cycle is OPDCA. The added "O" stands for observation or as some versions say "Grasp the current condition."

March 2008 Ikujiro Nonaka,Ryoko Toyama,Noboru Konno Hirotaka Takeuchi present a model for knowledge creation they think that knowledge creation consists of three elements1 SECI2 ba3 knowledge assets According to them there are two types of knowledge explicit and tacit. Explicit knowledge is knowledge which can be stored in the form of data and can be expressed in the words, in the form of scientific formulae this knowledge is very easily transferable to other individuals and can be shared. .[ Ikujiro Nonaka 2005] Tacit knowledge is a knowledge which can not be transferable easily to other individuals because it’s highly personal its an reflection of intuitions, individuals own experience and skills. .[ Ikujiro Nonaka 2005] They also mentioned that western epistemology only consider explicit knowledge but both knowledge explicit an tacit are important for the creation of knowledge, without tacit knowledge explicit knowledge losses its meaning. [ Ikujiro Nonaka 2005] What is SECI

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