25 rules of social media netiquette. You can’t.
You should. You must. Never… Always…These are the kind of declarative statements that Internet users love to make about how to behave online. No surprise, then, that the do’s and don’ts of online conversation got codified early on in what was soon known as “netiquette”. The term netiquette, attributed to Apple’s Chuq von Rosbach, first appeared in 1983. Reviewing that 1983 post, as well as other early and canonical descriptions of netiquette, it’s striking how much has stayed the same. 1. Don’t abuse your network – Use your network the right way. . – Nathan Kievman, Social Media Etiquette: 10 Commonly Overlooked Best Practices in Social Media 2. [Violation:] Using your Twitter feed as a chat room for conversations that are exclusive in nature and not as a broadcast medium. . – Tamar Weinberg, The Ultimate Social Media Etiquette Handbook: The Most Egregious Sins on Social Media Sites, Exposed 3.
. – From i love typography 4. If someone asks you a question don’t ignore them. 5. 6. An Insider’s Guide to Social Media Etiquette. A Brief and Informal Twitter Etiquette Guide. I love Twitter.
I think the service is a wonderful tool that permits a whole new way of communicating. The thing is, it’s also a place where newcomers might often make some mistakes in their choices that will likely be taken in a negative manner, and will likely result in an unfollow or a block from other Twitter users. The idea to write a brief and informal twitter etiquette guide came from my new friend Zaven, who asked whether, in some cases, people might just be behaving in a social structure that makes sense to their culture, but not mine. He might be right. With that as a motivator, here are some guidelines for Twitter to consider.
Enterprise: List of 40 Social Media Staff Guidelines. Managing staff who participate in social networks. This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. I’ve done a few press (radio, print) interviews this week re: Telstra so I thought I should have another look at how Enterprise, Government, Corporates, Not for Profits are handling the fact that their staff are members of social networks too. I once had to step in to calm down a forum that was off the charts with negativity and general unpleasant comments. To be even heard, I started to IP and MAC address ban anyone who posted under secondary IDs for the purpose of trolling (making up a temporary persona who’s only purpose is to create negative comments).
I shouldn’t have been surprised – victim number one was the entire Customer Service department. Behavioural and Etiquette Guidelines for Organisation Enemy Media? I thought I blogged this chart before?