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http://econsultancy.com/blog/6713-how-can-banks-make-the-most-of-social-media Banking is one sector that seems to have been relatively slow to see the potential uses of social media, and there are relatively few examples of this. I've listed five ways that banks can benefit from the use of social media, while I've also been asking Amanda Brown from first direct about its use of social media.... The financial sector is perhaps not that popular at the best of times, but even less so in the last couple of years.

How can banks make the most of social media? | Econsultancy

http://socialmediatoday.com/index.php?q=SMC/109126 By now, many of you have seen or heard about the Dave Carroll YouTube video and how United Airlines' baggage handlers mangled his guitar. It once again demonstrates the power of authenticity, creativity and compelling content to grab attention and send PR executives reeling. Before I begin, I don't want to beat up on United Airlines, but what happened last week is a case study on why companies need to take videos and their online response very seriously.

United Airlines Online Public Response to Dave Carroll YouTube Video: 9 Tweets

Research: Most Companies Organize in “Hub and Spoke” Formation « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

Altimeter Group is going to release a research paper on the Career Path of the Corporate Social Strategist, and this is subset data, sign up here to receive the upcoming report . These corporate social strategists (which I’ve segmented as companies with over 1000 employees) responded to find out how they are preparing their companies for social media. To Respond to a Corporate Wide Culture Shift, Most Form “Hub and Spoke” model. http://www.web-strategist.com/blog/2010/11/09/research-most-companies-organize-in-hub-and-spoke-formation/

30 MORE Examples of Corporate Social Media in Action

I wrote a post for Mashable awhile back looking at 35 Examples of Corporate Social Media in Action . Since some time has passed and more companies have risen to the challenge of creating innovative social media campaigns, I thought it was time to revisit this with an expanded list of social media for business case studies from a growing number of industries: Highland Brewing , a microbrewery in North Carolina, turned to social media to build stronger relationships with beer drinkers. Sounds tough http://disruptology.com/30-more-examples-of-corporate-social-media-in-action/

How to Succeed With Social Media: A Brian Solis Interview | Social Media Examiner

I recently interviewed Brian Solis, author of the new book, Engage: The Complete Guide for Brands and Businesses to Build, Cultivate and Measure Success in the New Web . He is also coauthor of the book, Putting the Public Back in Public Relations . During this interview, you’ll gain some great social media insight, discover some key mistakes businesses make, and learn which corporations are excelling with social media . Mike : In your book, you made the following statement: “We are forever students of new media. We should never strive to master something that evolves much faster than our ability to grasp its lessons.” http://www.socialmediaexaminer.com/how-to-succeed-with-social-media-a-brian-solis-interview/
http://www.allfacebook.com/how-we-got-to-40310-facebook-fans-in-4-days-2010-06

How We Got To 40,310 Facebook Fans In 4 Days

When we took over the Facebook Fan page for Weekly World News , they had 3,244 fans. 4 days later, we had 40,310 fans– 10 times larger. We’re going explain exactly how we did it in this exclusive article for AllFacebook.com. In the coming days, we’ll demonstrate how fans translate into trackable revenue, how to perform analytics, integrating social widgets (Open Graph Protocol) with your site, and other aspects of effective Facebook marketing. But today we’re looking only at growing your fan base quickly.
http://blogs.wsj.com/indiarealtime/2010/06/10/how-to-build-a-great-company-facebook-page/

Chief Mentor: How to Build a Great Company Facebook Page - India Real Time - WSJ

It’s a question that most firms, large and small, encounter today. While the question highlights how powerful Facebook has become as an online marketing strategy, it also signals a herd mentality: you must have it if your competitors do. In order to be truly successful in building a live and engaging community on the web, you need to have both a positioning strategy and an execution plan in place. To formulate a strategy for your online community, you need to answer a few critical questions before you begin.
http://mashable.com/2010/06/02/small-business-social-media-success-stories/

5 Small Business Social Media Success Stories

This series is supported by Bantam Live , a web-based collaboration workspace with “Social CRM” for small business teams. For more information visit BantamLive.com . A recent study conducted by the University of Maryland’s Smith School of Business showed that nearly one in five small business owners are integrating social media into their business processes, and that technology adoption rates in the U.S. among small businesses have doubled in the past year from 12% to 24%.
In January 2010, nearly 75 million people visited Twitter according to comScore . While that number seems remarkable, it represents only a fraction of what’s realistically attainable. I believe that Twitter’s growth, to date, is hindered not by its ambition nor potential, but by the company’s ongoing focus on competing priorities rather than showcasing how users can effectively communicate and excel on this unique platform. But that’s all about to change… Every day, millions of potential people are introduced to Twitter through traditional media, online dialogue in other social networks, as well as the content and marketing campaigns of local, national, and global businesses and media properties. http://www.briansolis.com/2010/04/twitter-writes-its-own-success-stories/

Twitter Writes Its Own Success Stories

Written by Igor Beuker on June 24th, 2009 | Some people keep asking when Twitter will become profitable with advertising. Like advertising is the only existing online business model? Social media company Twitter is said te be “struggling” to craft a profitable business model, but the web-based service has helped Dell chalk up Millions of Dollars in sales . http://www.viralblog.com/social-media/how-dell-boosts-sales-3-million-with-twitter/

How Dell Boosts Sales $3 Million With Twitter? -

Sponsored conversations are happening, yet we insist on it being done right and ethically, that means disclosure and being authentic. This post, which I’m updating frequently, will serve to show there is a long history of sponsorship, the many forms of sponsorship, and an ongoing list of these transactions. I make lists to track what’s happening in my industry, in fact, you can see many of these famous lists on the ‘ industry index ‘ category. While some are taken aback by companies sponsoring conversations, I’m going to list out many brands and bloggers that are involved, this is clearly not going away. Some of these examples get very gray, it’s hard to tell where the editorial line starts and stops, or would these bloggers have talked about a brand if they weren’t sponsored? Our solution is simple: they must meet the requirements of disclosure and authenticity we recommend .

A Running List of Sponsored Conversations « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

War Child - Social Media and ROI

Presentation by James Topham of War Child Canada and David Jones of Hill & Knowlton Canada at Advanced Learning Institute Conference, April 29

PR Squared: Blogger Relations (and Social Media Release!) Case Study

TDefren A reputation for credibility trumps a reputation for creativity: credibility today lends authority to the creative endeavors of tomorrow. 23 minutes ago · reply · retweet · favorite

Stand Out From Your Competitors: How To Effectively Present a Case Study

As a vendor, part of your job is to represent yourself well in front of prospects, customers, partners, media, investors and analysts. In nearly all of those cases, you’ll be expected to tell a case study. In the space that I cover there are over 70 vendors, and you really will need to stand out of the crowd, telling an effective, memorable case study can really help. How To Tell An Effective Case Study First of all, think of a case study as telling a story: start with a start, end with the end, there is a plot, characters, opposition and an ending with a resolution. Use diagrams or slides or screenshots to supplement the discussion. 1) Define the Objective
By writing a case study that shows how it worked for a company with the same 'pain points', you help the reader see how this product would work for them.

How to Write a Great Case Study and more articles on Case Study, Writing Case Study, case study template.