Welcome to Project Soli. Why is there so many bad user interfaces in the world? Have you ever wondered why you encounter so many bad user interfaces everyday?
The answer is not as straightforward as you might think. Subscribe to these quick tips using iTunes or RSS | Download Audio From unnecessary clicks in a mobile app to slow web pages, the world is full of substandard user interfaces. Product Manager and UX Designer — What’s The Difference? — All Things Product Management. Winning products are created by visionary, multidisciplinary teams that are able to deliver a stunning experience.
Those who have mastered the magic of crafting the user experience are able to smash their weaker competitors. Sounds pompous, but it’s widely recognized as the undeniable truth. Engineer Thinking. I made a remark on Twitter the other day that gave rise to a discussion, and a few of the comments exemplified something I want to briefly talk about.
The actual topic of discussion isn’t particularly germane to my point, but suffice to say that it concerned a situation where Xcode (the development environment for Mac and iPhone/iPad programming) wasn’t doing anything to assist in a very common situation where you’d want to choose one of two possible courses of action, due to an underlying feature of the programming language used. In probably more than 80% of cases, one particular choice would be made. My point, of course, is that Xcode ought to default to the most common choice, but transparently allow overriding that choice if the other option was needed.
Many people readily agreed, but there were two other types of response which stood out. They were: Engineering in the real world has taught us (usually the hard way) about tolerances and precision. What Is ‘Follow Me Home’? Scott Cook, the founder of Intuit, started the Follow Me Home practice early in the company’s history.
Basically, he would hang out at the local Staples store, wait for someone to buy Quicken, and then ask to follow the customer home to watch them install and use the product. This was one of the keys to Cook’s success as a budding entrepreneur, because it allowed him to build a product that truly made a difference in people’s financial lives. Over the years, Intuit has kept up the tradition of Follow Me Home. I usually sponsor and attend at least 20 per year.
During these site visits, I spend about an hour observing a customer working in QuickBooks. By the end of my visits, I have a good sense of the challenges faced by a particular business — and what Intuit can do to improve QuickBooks. Laura Messerschmitt is a Senior Marketing Manager at Intuit. How To Interview Your Users And Get Useful Feedback. A Path Back to Critique: What to do when the client sends you their own design instead of feedback on yours. Most of us have been in situations where, instead of getting what we’d consider to be useful feedback on our designs, we get a list of changes to make to it.
And often this list doesn’t include a clear indication of why the changes should be made. Beyond that some of the changes might be things that are detrimental to the design and things we’d advise against. The most challenging of these kinds of situations is when it’s not actually a list we receive, but rather a new design that the client has put together on their own. We sit and stare at the screen with a million thoughts and questions running through our heads and often a building sense of frustration and insult.
Lean UX Class, May 20-21 2013. The days of heavy specifications and documentation are numbered.
The new currency of web and software development is shared understanding within nimble, small, dedicated teams. In this workshop, Neo NYC founding partner, Jeff Gothelf, will teach you the collaborative, cross-functional ideals behind Lean Startup and Lean User Experience and demonstrate the power of highly cooperative teams. You’ll take away practical skills to encourage: Greater team collaborationDesign thinkingRapid design tacticsShorter feedback loopsIncreased product validity all while increasing team productivity, efficiency and camaraderie. 10 Principles of Lean User Experience. Sneak preview of the new Lean UX Book. Lean Startups require cross-functional teams working closely together.
This is especially true when designing a great product. Looking Beyond User-Centered Design. User-centered design has served the digital community well.
So well, in fact, that I’m worried its dominance may actually be limiting our field. Scaling Your UX Strategy - Robert Fabricant. By Robert Fabricant | 10:00 AM January 7, 2013 In business today, “user experience” (or UX) has come to represent all of the qualities of a product or service that make it relevant or meaningful to an end-user — everything from its look and feel to how it responds when users interact with it, to the way it fits into people’s daily lives.
You even hear people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. Eight UX Design Trends for 2013. One of the best things about user experience design is that the consumer products and services it helps to crystallize are always evolving.
With that level of change comes all sorts of speculation about the future. Speculating is fun. Looking back on 2012 we saw a year brimming with innovations and ideas that set the stage for what we are likely to see in 2013. Good Reasons to Create Great Personas. Over the years I have been asked to explain the value of personas. After all, they come in all shapes and sizes and can be expensive to create when you set out to do it right. When I say right, I mean supported by contextual research into the circumstances of the target audience followed by a thorough analysis of that context, which results in great information design artifacts capturing the essence of the personas. This qualitative form of persona can also be enhanced by subsequent quantitative research, which may provide accurate insights into the relative size, value, and desires of personas, acting more as market segmentation and supporting business strategy. This balanced qualitative/quantitative approach can be very useful when integrating business and design teams to form a viable customer-focused strategy.
3 Challenges Implementing Lean UX in the Enterprise. Transitioning teams to be more “lean” in their product development is not easy. This is especially true in larger, more established organizations. Years of historical momentum coupled with siloed bureaucracy and overzealous legal departments have entrenched a serial, lengthy process in many banks, insurance companies and other enterprise level orgs. Add to this the relatively late addition of design and ux services and simply declaring, much less actually proving, product hypotheses becomes an organizational impossibility. User Experience, Incorporated. By Robert Fabricant - January 7, 2013. What Jerry Seinfeld can teach us about interaction design. Jerry Seinfeld may not be a designer, but we can learn a lot from his life of craftsmanship. The New York Times Magazine has a great piece on Jerry Seinfeld which illustrates what an amazing craftsman he is. In the accompanying video he explains how he writes a joke.
The video is great because you see that Jerry is very much a writer…and if you’ve ever written anything yourself you’ll appreciate Jerry’s craftsmanship and how he pays attention to minute details to make something just right. Craftsmanship is knowing that the details matter and that getting them just right is the difference between good and great. But craftsmanship is craftsmanship, no matter what field you’re in. Here are some similarities: Works in low fidelity.