20 Innovative Startups. Ben Milne founded Dwolla Company: Dwolla Founders: Ben Milne.
9 Ways Top Brands Use Social Media for Better Customer Service. Rohit Bhargava is SVP of global digital strategy at Ogilvy, an award-winning marketing blogger and the best-selling author of Personality Not Included, a book about creating a more human brand.
His is currently writing his second book called Likeonomics on how to be more believable. When an irate traveler tweeted about how he had arrived late to The Four Seasons in Palo Alto and been “bumped” to an inferior room, the hotel saw it immediately and responded, promising to make it up to him. Décryptage de la notion de Social Enterprise. The World's Most Valuable Startups.