Can You Learn to Lead? The 15 Diseases of Leadership, According to Pope Francis. Pope Francis has made no secret of his intention to radically reform the administrative structures of the Catholic church, which he regards as insular, imperious, and bureaucratic.
He understands that in a hyper-kinetic world, inward-looking and self-obsessed leaders are a liability. Last year, just before Christmas, the Pope addressed the leaders of the Roman Curia — the Cardinals and other officials who are charged with running the church’s byzantine network of administrative bodies. The Pope’s message to his colleagues was blunt. Without Strategic Leadership, Knowledge Management Is Doomed to Fail.
Ask a group of field service leaders to name their top priorities, and one of the first answers will likely be improving how employees create and share knowledge.
Fitting, since sharing is a huge trend right now — it seems the entire economy has given way to collaborative sharing services like Uber and Airbnb. The theme has carried over to the service economy, where leaders are eager for their employees to share perhaps the organization’s most important resource: the collective intel of managers and technicians who have seen — and fixed — it all. Knowledge sharing is an important goal, so why do so many service leaders’ efforts fall short? Bad strategy and bad culture are often to blame. Align with Strategic Business Goals No matter what methodology organizations implement — Knowledge-Centered Support (KCS) is one — failure is inevitable without the right culture and goals in place. 4 Ways to Make Middle Managers Better Leaders. When middle managers fall short, senior leadership may be to blame.
In fact, a January study by Vanderbilt University discovered poor senior-level managers can influence middle managers to become poor managers, as well. When senior managers treat middle managers poorly, there’s a chain reaction. Middle managers then treat their employees poorly, leading unhappy employees to leave the company. Don’t treat middle managers like forgotten middle children. How to keep employees motivated. Let’s face it, not everyone in an organization is on their way up the ladder.
With few top jobs in every rung and with many people vying for a promotion, organizations face the ultimate challenge of keeping employees motivated when there are no promotions to give. Researchers Jin Li and Michael Powell, both of whom are assistant professors of strategy at Kellogg School of Management, Northwestern University, in their article in Kellogg Insight, speak about how companies can make sure their workers are motivated even when there are not plentiful promotions to hand out.
Li and Powell, along with Rongzhu Ke at the Chinese University of Hong Kong, found that promotions were the most effective way to motivate workers, using a mathematical model. “When employees are striving to move up the career ladder, the firm can get the workers to do well while paying the lowest amount of money,” says Li. But it all depends on the size of a company.
Managers Need to Make Time for Face Time. Alan Buckelew, chief operations officer of Carnival Corp., moved to Shanghai last September so he could help the world’s biggest cruise-ship company expand in China.
He still supervises five executives at its Miami headquarters. A heavy workload forced Mr. Buckelew to conduct year-end performance reviews for three of those deputies via videoconferencebut he wasn’t happy about it. “A review is probably the one time when you want to be physically present,” Mr. Buckelew says. As businesses expect more senior leaders to both manage more far-flung teams and spend more time with distant clients, face time has become a precious commodity—and a source of professional agita. When it comes down to it, there is still no good substitute for being in the same room with a direct report or a high-level boss, many executives say.
Hands-off leadership carries career risks. “Unless you are in the field with your people, it’s difficult for you to manage it,” he adds. Mr. Ms. Why there are so many female managers but so few CEOs. Yahoo chief executive Marissa Mayer is in rare company as a woman in the C-suite.
(Henny Ray Abrams/AP) The number of women in paid employment has risen significantly over the past 40 years. In developed countries especially, there are increasing numbers of women reaching top positions in different fields of work. And new research shows how girls are doing far better than boys educationally across the world. Why China seized $12,900 in toilet paper from Hong Kong. Beijing — Authorities in southern China have seized about 8,000 rolls of toilet paper and another 20,000 packages of tissues containing unflattering images of Hong Kong's pro-Beijing chief executive, according to an official of the small political party that placed the order.
The items were to be sold at a market in Hong Kong during Lunar New Year celebrations later this month, said Lo Kin-hei, a vice chairman of the Hong Kong Democratic Party. The seizure came after Hong Kong was shaken by a massive pro-democracy movement in which demonstrators demanded greater electoral freedom than Beijing is willing to grant. During the demonstrations, protesters expressed anger at Chief Executive Leung Chun-ying, calling him a puppet of Beijing, and asked him to step down. Welcome to Forbes. This CEO Fought For Better Wages At His Company. Guess What Happened. Mark Bertolini, CEO of Aetna, explained how he increased wages for his workers, arguing that taking better care of his employees would in turn lead to better care for Aetna's customers.
Bertolini told HuffPost Live at Davos his company increased wages and adjusted benefits in order to give its employees a better quality of life. "Not everybody should be at $16 an hour, there may be people who need to be higher," Bertolini said, noting people's lifestyles are directly impacted by how they are paid. Bertolini's company also implemented yoga and mindfulness practices at work and studied the effect they had on the employees.
"After we completed the [yoga] course, the results were amazing," Bertolini said, saying in addition to weight loss and happier workers, there was an increase in productivity by 69 minutes a month. "We think it's about a $3,000 a year savings," Bertolini said, noting his company's health care costs actually went down after implementing mindfulness practices. Share + Dr. Meet the Apple Executive Who Makes More Money Than CEO Tim Cook. <br/><a href=" News Videos</a> | <a href=" World News</a> Copy One of the most powerful women in technology has out-earned her boss, Apple CEO Tim Cook.
Angela Ahrendts, Apple's senior vice president of retail and online stores, earned a hefty $73 million pay package in 2014, according to a filing with the Securities and Exchange Commission. How to find time to develop your leadership skills. By Tom Fox February 6 at 3:14 PM Are you so caught up in the day-to-day grind of addressing personnel matters, budget concerns and sudden crises that there never seems to be time to even think about improving yourself at work?
If so, you're unfortunately in good company. Surveys show that federal leaders consistently give themselves poor grades when it comes to engaging in professional development. There are some ways around this dilemma, though, for both public and private sector workers at all levels. Which Entrepreneurial Leadership Strategy Is Right For You?