Community management

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Update 12/Oct/2011: If the below steps do not work for you, try the 3 simple steps in this post to remove the duplicate “Suitcase” Community Facebook Page. Update 15/Aug/2011: Good ol’ Facebook have changed up the rules again! Seems there are additional requirements for users to merge pages, most importantly duplicate Pages must also be under the admin’s control to appear eligible to be merged, but we have heard that even admins of two identical Pages cannot merge them. If you have this problem, check back in a few weeks to see if Facebook has increased the usability of this feature. http://socialmediasorted.com/facebook/how-to-merge-a-community-page-with-an-official-facebook-page/

How to Merge a Community Page with an Official Facebook Page | Social Media Sorted

http://socialmediasorted.com/facebook/how-to-remove-a-suitcase-community-facebook-page/ A “Suitcase” page is often created automatically to represent your Company Page, when Facebook is not directed to your official Facebook Page. Luckily there is a simple way to remove the page by notifying Facebook of it’s existance, and hopefully it will be removed in no time. Step 1: Open the Suitcase page that you want to remove and on the left sidebar you will see a heading “Report this Page”. Click on it and a pop up window will appear. Step 2: Select the bottom option “Duplicate or miscategorized Page” then in the drop-down menu, select “Duplicate of another Page”. Step 3:

How to Remove a "Suitcase" Community Facebook Page | Social Media Sorted

http://www.conversationnel.fr/2012/03/admin-facebook-fan-page-timeline/ Vous le savez probablement déjà, Facebook vient d’activer sa fameuse Timeline pour les fan pages. Plusieurs articles sont déjà en ligne mais de mon coté, ce qui m’intéresse le plus, ce n’est pas de voir ce que je vois de partout à propos des Timelines. Ce qui m’intéresse vraiment c’est surtout l’administration et les changements que cela va produire au niveau des « landing pages » ou des applications autrefois positionnées dans les « onglets » . 1.

La nouvelle administration de la Timeline pour vos pages.Conversationnel

Tonalités

Community Management

Une équation à plusieurs inconnues. L'équation "Organisation + Stratégie + Médias sociaux = ???" n'est pas insolvable mais la réponse est particulière à chaque entreprise et ne peut pas être une réponse immuable dans le temps. On parle beaucoup des médias sociaux pris sous l'angle des outils, on commence à parler depuis un an un peu plus de stratégie (qui parfois sont plus des tactiques opérationnelles dédiées à des nouveaux supports que de vraies stratégies intégrées) mais on parle encore assez peu des impacts organisationnels.

Actualités - Les rôles du Social Media Manager en entreprise

http://www.docnews.fr/actualites/agence,roles-social-media-manager-entreprise,29,9623.html
http://mashable.com/2011/04/21/hiring-community-manager-tips/

The 5 Qualities of Highly Effective Community Managers

Erin Bury is the community manager at Sprouter.com , an expert Q&A site for startup founders around the world. You can follow her on Twitter @ErinBury and read her blog at ErinBury.com . Less than three years ago, community managers were a rare group of employees most often found at technology startups. Today, the role of community manager is common at companies of all sizes — from startups to multinational corporations. Despite their ubiquity, there is still a lot of confusion around what a community manager actually does and what employers should look for when hiring one.
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