
icons
The value of icons lies in their ability to communicate with visitors or users in a more intuitive and effective way. Jakob Nielsen, the maestro of usability, postulated few years ago that “recognition rather than recall” is one of the basic heuristics for user-friendly design. In fact, it’s necessary to “minimize the user’s memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.” Icons are supposed to achieve just that.

