Social media monitoring

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Social media monitoring | social CRM | online reputation management

http://www.buzzcapture.com/ The first step is the inventory phase during which your objectives are defined and the scope of your research is determined. Based on this inventory, our analysts will create a list of relevant search terms. Discussions are then collected from social media and online news sources.
T he online landscape is saturated with more than 200 tools and platforms claiming to be able to help you track and assess mentions of your business or brand in social media channels. http://www.socialmedia.biz/2011/01/12/top-20-social-media-monitoring-vendors-for-business/

Top 20 social media monitoring vendors for business

Social Media Monitoring Platforms: a little market overview - Fachartikel - Aktuell - Goldbach Interactive

Brand monitoring identifies relevant platforms, subjects and influential factors for a social media strategy and can be used to evaluate measures or as a supplement for market research. http://www.goldbachinteractive.com/aktuell/fachartikel/social-media-monitoring-platforms-a-little-market-overview
Social Media Monitoring Tools