Human Emotion in UI
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We’re changing. Our relationships online and in real life are shifting as we become more public with our private lives. Online social networks have helped our real world social networks transcend time and space making it easy (and seemingly essential) to share the triumphs, tragedies, and trite moments of life.
While researching emotional design for my 2010 An Event Apart talks “Learning to Love Humans: Emotional Interface Design”, I interviewed a number of interface designers to gain insight into the processes and techniques they are using to connect with their audience. Mark Jardine the is the designer behind the hugely popular Tapbots iPhone apps. I spoke with Mark about the design work he is doing. Below is the transcript from our conversation:
I recently spoke with Aral Balkan, the designer and developer of the popular Twitter client for the iPhone – Feathers . The interface design of Feathers has unique points of engagement that is quickly building a strong fan base around it. It’s more than a usable application, it’s pleasurable. Aral: I reject the premise of the question. Great design is design that has few usability shortcomings and technical snafus. Delighters can very easily become a mocking of the user if the base features of the app do not function properly.