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Information on how to run SQL queries on the CUCM itself please. Hi Amanda Basically it's standard SQL, so it wouldn't hurt to google 'informix select statements' and do a little reading to get the basics. There are millions of permutations of queries so it's a matter of understanding the syntax, and then applying that to the database in question. The only difference when running commands from the CLI are that: - You prefix the standard informix SQL statement with 'run sql' - You don't get any help from CUCM with the syntax, so you might be well advised to use something that understands SQL a little and colorises it as you type, and then paste the resulting commands into the CUCM SSH window.

. - Other programs are available that do reasonable syntax highlighting (e.q. Now... to understand the DB you'll need a reference describing all the tables etc. Pick your version of CUCM and download the 'Data Definition' document. A few notes on the command: Regards. Home - ArchiveOrange. Dial Plan Best Practices. Dial Plan Best Practices The backbone of any telephony system is the dial plan, which is a composition of rules you define to allow calls to reach the intended destinations. CallManager performs digit analysis in the call control layer of the CallManager software. CallManager's digit analysis component handles dial plan responsibilities such as analyzing the dialed digits, performing digit manipulation in conjunction with translation patterns if necessary, and routing the call to the destination. CallManager performs these functions using a combination of route patterns, route lists, route groups, and route group devices.

CallManager also incorporates the use of other parameters such as partitions and calling search spaces (CSS) as a means of enforcing calling restrictions, offering various classes of service and gateway selection, and preventing toll fraud. The dial plan can quickly become complex, so it's important to implement a dial plan that is as detailed and intuitive as possible. SIP, H323 and Q931 Troubleshooting Tool. View topic - Cisco PRI DS0 Usage via SNMP. I was looking through the forums and found this old thread talking about using a perl script to get the DS0 active channels from logging into the router. I've been looking for an SNMP way do to this on and off for years.

(no really, years) I have finally found the following two OID's recently and have made graphs to chart the DS0 usage. 1.3.6.1.4.1.9.10.19.1.1.9.1.3 - current active DS0's 1.3.6.1.4.1.9.10.19.1.1.9.1.4 - high mark DS0's It looks like a very new OID. I've got some gateways running 12.4(9)T1 that I think have a bug. (The values are always the same and I don't think we are using the full DS1 at 9:00 PM on a Tuesday.) But I also have several gateways running 12.4(24)T1 and they are working perfectly. So, here's what I have. How can I monitor PRI interfaces on a Cisco router | Paessler Knowledgebase. I spent a lot of time figuring this out so its only decent to pass on the knowledge First you need to download the MIB Importer and read how to use it...

Then gather MIBS from ( ... You-ll need a bunch.. at the least IF-MIB DS1-MIB and CISCO-POP-MIB... I used all v2 and ciscos web site can show you the dependancies if you dont want to figure it out by trial and error: when importing this using the tool you will most likely need many of the other MIBs to make it through, sometimes you have to change the name of the MIB files and sometimes you have to actually go in and make syntax corrections to the mib file... If successful you will get an OIDLIB file that you must place in the C:\Program Files (x86)\PRTG Network Monitor\snmplibs directory When scanning you will have to sort through tons of worthless OIDs...

Good Luck. Getting Channel Usage from 3845. Getting Channel Usage from a Device. Click the arrow to open and close the My Cisco Menu. Introduction A typical monitoring task for an E1/T1 access server is to monitor E1/T1 usage as a number of active DS0 channels in use per device or per particular DS1 channel on the device. This document describes how to get this information through SNMP.

Prerequisites Requirements There are no specific requirements for this document. Components Used This document is not restricted to specific software and hardware versions. The information in this document was created from the devices in a specific lab environment. Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. Monitor E1/T1 Channel Usage via SNMP The CISCO-POP-MGMT-MIB provides these objects about DS0 channels use on a device that can be monitored through SNMP: cpmActiveDS0s - The number of DS0s that are currently in use.

These two objects: are indexed with this pair: Related Information. All About Cisco Unified Contact Center Enterprise « My Blog. Cisco Unified Contact Center Enterprise Cisco Unified Contact Center Enterprise (Unified CCE) is a solution that delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management to contact center agents over an IP network.

It combines software IP automatic call distribution (ACD) functionality with Cisco Unified Communications in a unified solution that enables companies to rapidly deploy an advanced, distributed contact center.Cisco Contact Center Enterprise Product Introduction VideoUnified Contact Center Enterprise Interview with Experts VideoCisco Unified Contact Center Enterprise Cheat sheet Cisco Unified Customer Voice Portal(CVP)Product Introduction Video Unified Customer Voice Portal (Unified CVP) is a software application that runs on industry-standard servers such as Cisco Media Convergence Servers (MCS).

It provides prompting, collecting, queuing, and call control services using standard web-based technologies. IOS Voice Troubleshooting and Monitoring -- SIP and H.323 Internal Cause Codes. CMUG-20090223. Unified Communications SRND Based on Cisco Unified Communications Manager 6.x - Dial Plan  [Cisco Unified Communications Manager (CallManager) Table Of Contents Dial Plan What's New in This Chapter Planning Considerations Dialed Pattern Recognition On-Net versus Off-Net Dialing Abbreviated Dialing Avoiding Overlap of Extension Dialing Dialing String Length Uniform On-Net Dial Plan Variable Length On-Net Dial Plan On-Net and Off-Net Access Codes Plan Ahead Dial Plan Elements User Input on SCCP Phones User Input on Type-A SIP Phones User Input on Type-B SIP Phones SIP Dial Rules Call Routing in Unified CM Route Patterns Route Lists Route Groups Route Group Devices Calling Privileges in Unified CM Partitions Calling Search Spaces Digit Manipulation in Unified CM Automated Alternate Routing Establish the PSTN Number of the Destination Prefix the Required Access Codes Voicemail Considerations Select the Proper Dial Plan and Route Special Considerations for Sites Located Within the Same Local Dialing Area Device Mobility Extension Mobility Special Considerations for Cisco Unified Mobility Immediate Divert (iDivert) Hunt Lists and Line Groups Hunt Pilot Hunt List • Type-A.

QoS Frequently Asked Questions. View forum - CISCO SUPPORT LOBBY. Web Maxtor. Please see this post for original content: Call disconnect CDR cause codes can be found here: For datetimeorigination conversions, use: My customer's complaint was that user at DN 1129 called DN 1194 and was immediately disconnected. The user at 1129 then called 1194 back and was able to complete the call normally. The users were power users and their descriptions of their symptoms weren't doubted. They have an ISI call accounting system that was capable of supplying a report verifying 2 calls were made between these lines as described, and the disconnecting cause code was 16 (normal).

A little CUCM investigation showed that DN 1194 actually existed on 2 devices, only one of which is typically used. Returns: Other interesting CDR SQL: ! ! Using AXL via WSDL and Java,Axis - Wiki - Cisco Developer Community. Cisco:callcontrol:cucm:programming - Ciscoime.com Wiki.