WAS 8.0 Information Center. Support Portal. IBM. MB 6.1 Information Center. CICS TS 4.1 Information Center. Java Diagnostics Guide 5.0. Secure Upload. MQ 7.0.1 Information Center. WAS 7.0 Information Center. Z/OS V1R10 information center. ShopZ. Software Support Handbook - Welcome. We believe that having your business is both a privilege and a responsibility. We hope to maintain that business by providing you with solutions to your information technology problems. We also recognize that to enable you to concentrate on your core business issues, it is crucial that we provide world class information technology services that complement our information system solutions. The intent of software support is to provide you with the quality software support and services you need.
Our vision is to achieve a level of support excellence that exceeds your expectations and differentiates IBM in the marketplace by providing: Rapid response to your requestsFast relief to high impact problemsTimely problem resolutionHigh quality fixes and informationUp-to-date service and installation information. WAS 6.1 Information Center. Support. MQ 6.0 Information Center. MB 7.0 Information Center. LookAt - z-OS message help.