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What Ad Agency Clients Think - eMarketer
The recession is hitting advertising agencies and their clients hard. According to the “Client-Agency Economic Outlook Survey” from Reardon Smith Whittaker (RSW), the economy has had a negative effect on the business of 87% of US agencies—and 91% of their clients. Possibly because e-mail is considered an inexpensive and effective marketing method—good for tighter budgets—50% of agency clients spent more on e-mail marketing than the previous year (for more information, see Why E-Mail Subscribers Unsubscribe ). Almost one-third of clients increased their commitment to search engine optimization, while 56% and 28% did the same for social media and online display, respectively. The report recommended that agencies ask themselves: “What insights, ideas, creative solutions can you bring to the client’s table that others can’t?”This post was co-authored by Gradon Tripp and Matthew Knell , co-organizers of Social Media for Social Change, host of The SM4SC NYC fundraiser to benefit City Harvest. We’ve all seen how social media is good for business. It helps build a brand, drives traffic and awareness and builds out communities. But, what we’ve also seen is social media bringing together people to lend their time to important causes on a global level.

