McKinsey Quarterly. Bain - change mgmt. Managing change effectively is a source of competitive advantage, yet few organizations do it well.
In a Bain survey, 70 percent of companies said they failed to realize the expected results from recent change initiatives. That rate hasn't changed from similar surveys we conducted in the 1980s and 1990s. Booz - org, chang & leadership. Organization, Change & Leadership When an organization doesn’t meet its stakeholders’ needs and expectations, the cause may not be a misguided strategy or vision.
Instead, underperformance is often the result of a misalignment of the company’s strategy and its many complex, interacting organizational parts. To address such situations, Booz & Company designs new operating models, based on market economics and customized to deliver against shareholder expectations, customer needs, and the relationships among the constituencies in the organization’s extended enterprise. Tailored to meet a company’s particular situation, a new operating model typically includes any or all of the following elements: