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Philip Smith, Eric Thurman, "A Billion Bootstraps: Microcredit, Barefoot Banking, and The Business Solution for Ending Poverty" MgH | 2007 | ISBN: 0071489975 | 224 pages | PDF | 2 MB A bold manifesto by two business leaders, A Billion Bootstraps shows why microcredit is the world's most powerful poverty-fighting movement-and an unbeatable investment for your charitable donations. A Billion Bootstraps unearths the roots of the microcredit revolution, revealing how the pioneering work of people such as Dr. Muhammad Yunus-winner of the 2006 Nobel Peace Prize-is giving hope to billions.
John Jeston, Johan Nelis, "Business Process Management, Second Edition: Practical Guidelines to Successful Implementations" B-rth-H-nn | 2008 | ISBN: 0750686561, 0080557368 | 504 pages | PDF | 4,1 MB Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture. * A proven step-by-step framework for the Business Process Management practitioner