BPM 101 An Introduction to Business Process Management - Jul 2003. BPM 101: An Introduction to Business Process Management Business systems that help develop and manage business processes from end-to-end.
By Chris J. Jensen. What Is a Business Process Management System? Business process management. Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimising a company's business processes. It can therefore be described as a "process optimization process.
" It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. These processes can impact the cost and revenue generation of an organization. Changes in Business Process Management Although BPM initially focused on the automation of business processes with the use of information technology, it has since been extended[by whom?] To integrate human-driven processes in which human interaction takes place in series or parallel with the use of technology. BUSINESS PROCESS MANAGEMENT SYSTEM (BPMS) Why BPMS? By acquiring BPMS, your company may gain unprecedented control over the management of your business processes.
Business process management (BPM) can cut product design time in half, reduce order time by 80 percent, and drive call center productivity gains of 60 percent.4.