Best CRM Software for Manufacturing Industry|manufacturing crm software-Talisma. Best crm software for financial companies|financial services crm software -Talisma. Accelerate Customer Service, Unite Branches, and Provide Services Online. Talisma CRM solutions power customer service, sales, and marketing operations at the largest financial in the world. We know that your customers’ expectations for on-demand services are rapidly increasing, and to stay ahead of the competition, you need solutions that are aligned with their digital world. The Talisma CRM software suite boasts powerful tools that leverage the Web and other digital media to enhance customer service, increase sales, measure campaign effectiveness, and promote your brand.
Aligned with customer expectations for on-demand access to financial services and information, Talisma CRM for Financial Services is meeting and exceeding industry goals for customer acquisitions and retention. Key Benefits of Talisma CRM for Financial Services: Bharti AXA Success Story | CRM For Insurance | Talisma. Banking CRM at IndusInd Bank|Best crm software for banks|Talisma. IndusInd Bank wanted to streamline business operations and processes to gain an integrated view of operations across business groups. It also sought to create a common front-office application that integrates financial and non-financial data from multiple back-office systems to offer a complete view of the customer. IndusInd Bank didn’t have a central system to manage customer queries, complaints and service requests. Since the bank was growing and expanding to new territories, it had to manage a large volume of multi-channel interactions.
Across departments (contact centre, sales, branch and back-office) IndusInd was looking out for a system where the customer queries, complaints and service requests could be entered in and automatically assigned to relevant user for resolution with automated escalations. Managing customer relationships is an important facet for any successful organization, especially for a leading private bank.
Response to Every Communication: Customer Service CRM | Customer Service Support | Call Center Services | Talisma. Connectors for industry leading SMS solutions | Talisma SMS. Contact Center CTI | Computer Telephony Integration Software - Talisma. Enterprise Instant Messaging Solutions with unified interface. Talisma Chat & Co-Browse |Talisma. Talisma Knowledge Base Software for Better Response. Customer Self Service Portal Solution | Talisma.
Customer Self Service Portal Solution | Talisma. Customer Analytics Software| Analytics CRM Software| Talisma CRM. Contact Center CTI | Computer Telephony Integration Software - Talisma. Contact Center CTI | Computer Telephony Integration Software - Talisma. RPA Framework for Banking, financial services and contact centers. Talisma Lead Management System for a better Sales Pipeline. Sales organizations are under tremendous pressure as they are one of the key pillars for the success and growth of the business. Generating leads is the primary goal of any marketing function which is then tracked and nurtured by sales for enhancing their chances of closure. Sales teams that have a healthy pipeline with high volume of leads are more likely to succeed in achieving their goals as compared to those with lower volumes. The direct correlation between the number of opportunities in your pipeline and higher quota attainment only emphasizes the point.
Most organizations employ a variety of tools and products to track, nurture and monitor the high volume of leads arriving from different sources. While having more leads ensures higher chances of success, the inability to effectively manage and convert these leads, residing in multiple systems without a unified real-time view leads to inefficiencies across the entire sale process. Omnichannel Customer Engagement Platform for Enterprises Talisma Email Talisma Email is a robust and scalable solution that helps organizations to simplify and streamline the management of high volumes of emails and deliver timely, accurate responses to customer email enquiries.
Learn more Talisma Chat Talisma Chat enables organisations to communicate in real time with visitors to their website using powerful text dialogue. Learn more Talisma Co-browse Allows you to accept any co-browse request without the need to download plugins and ensures a secure connection with recording facility for auditing purpose. Talisma Phone Enabling improved call handling and accelerated response times, Talisma Phone facilitates agent productivity and long-term customer satisfaction.
Talisma Social Media Power your social media command centres with the ability to bring all interactions in one central system, monitor and analyse social sentiments to influence conversations and enrich experience via social mediums. Talisma Text Messaging Talisma Mobile. Talisma -Customer Engagement Software| Digital Customer Engagement Platform. Enterprise Instant Messaging Solutions with unified interface. Talisma Chat & Co-Browse |Talisma.
Best Email Management Software for Enterprises|Email management solutions-Talisma. In-depth Reporting Track and analyse the number of emails handled, customer data accessed, response times, satisfaction levels, and other helpful statistics Intelligent Routing Ensure that each email is delivered to the appropriate agent and accelerate response times by using the robust, rule-based routing engine Advanced Automation Leverage advanced auto-response and auto-suggest capabilities, as well as automatic escalation Enhanced Personalization Improve overall service and build stronger customer relationships with customer specific automatic merge fields, conditional context and logic based on individual customer or account profile, automatic detection and configuration of email format, trackable hyperlinks in messages and customization of reply aliases, subject lines, email content and staff signature Multilingual Options Seamless Third Party Application Integration.
Best Email Management Software for Enterprises|Email management solutions-Talisma. Omnichannel Customer Engagement Platform for Enterprises Omnichannel Customer Engagement Platform for Enterprises