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University of Victoria - Institute for Dispute Resolution
Marketing Without Advertising: Inspire Customers To Rave About Your Business & Create Lasting Success by Michael Phillips, Salli Rasberry, Diana Fitzpatrick (New edition Available with a discount at and Mediation Career Guide by Forest Monsten (Available discounted with free shippoing at If you want to succeed as a mediator and get paid, you need either Marketing Without Advertising or Forest Mosten's Mediation Career Guide. As to Mosten's book: "A complete (how is it that he misses nothing?) and practical guide filled with brilliant ideas, useful tools, 'just go do it' insights, and invaluable advice for all." ADR Resources ADR Resources