ESS / MSS. HCM. ABAP. Portail. JCO. SAP Gateway. HR Success Factor. Andrey Kulikov / Mindmap HR Solutions from SAP. ERP Human Capital Management (SAP ERP HCM): At SAP TechEd, a number of customers asked me about multi-tenant cloud architecture: What’s it all about? What are its benefits? Is it secure? And what should they look out for when cloud vendors call themselves “multi-tenant-enabled.”
They were also interested in knowing how SuccessFactors has architected its cloud solutions – and how our architecture differs from others. So, I thought I’d write a blog that explains multi-tenancy from the perspective of three audiences – software-as-a-service (SaaS) vendors, SaaS customers (tenants), and SaaS users (seats on the tenant’s account) – and how SuccessFactors’ multi-tenant architecture is unique. Let’s start with a useful definition of multi-tenancy. For the SaaS vendor, multi-tenancy increases resource utilization by allowing load balancing among tenants. For the SaaS customer and user, multi-tenancy is transparent. Faux vs. A real multi-tenant environment never comingles data from multiple customers.
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