Microsoft Word - QFD Whats the problem.doc - QFD Whats the problem.pdf - Aurora. "Modern QFD vs Traditional QFD" QFD Institute Newsletter - Aurora. QFDI Newsletter "Toyota chief apologizes for global recalls," read a headline in the Associated Press and everywhere in the US.
[Feb. 5, 2010] This follows a series of recalls by the automaker in recent years, including the 2007 recall of 533,000 Toyota Sequoias and Tundras for a defect in the steering system and more seriously, an incident in 2006 that resulted in a Japanese government investigation of company executives for intentionally delaying a warranty recall. [November 2006, Nihon Keizai Shinbun] Sony, Toshiba, and Mitsubishi Fuso are also among the industry leaders who have had a serious quality recall recently. There is a lesson: Quality is fragile. So, it was timely to receive this question from one of our readers. This is a legitimate question that should not be treated lightly. History Unfortunately, many who were exposed to this early model never moved beyond this point, never updated their QFD knowledge, and probably do not realize it is only a fragment of the QFD process.
Modular Function Deployment® Concepts: QFD. The Generation of Modular Product Architecture Deploys a Pragmatic Version of Quality Function Deployment by Fredrik Börjesson and Scott Jiran Download pdf Discuss article on LinkedIn.
Microsoft Word - Blitz QFD.docx - Mazur_2012_Blitz_QFD_as_Lean_NPD.pdf - Aurora. Description of the QFD Process - Aurora. Description of the QFD Process By Ted Squires Quality Function Deployment (QFD) is a structured, multi-disciplinary technique for product definition that maximizes value to the customer.
The application of the QFD process is an art that varies somewhat from practitioner to practitioner, but the graphic on the next page illustrates a typical application of the QFD process. The graphic shows a concept called the QFD House of Quality (HOQ), a device for organizing the flow of thinking and discussion that leads to finished product specifications. The House of Quality is built by a firm's own multi-disciplinary team under guidance from a trained QFD facilitator (preferably a facilitator with both marketing and technical experience). Given one or more specific objectives (e.g., a narrow focus such as "optimize engine performance" or a more global focus such as "optimize overall passenger comfort"), the QFD process starts with obtaining customer requirements through market research.
Qfd_dfss. 9211.pdf (application/pdf Object) QFD - Quality Function Deployment for Process Improvement. QFD Online - Free House of Quality (QFD) Templates for Excel. HoQ.jpg (Image JPEG, 1253x825 pixels) - Redimensionnée (93%) - Aurora. Quality function deployment - Wikipedia, the free encyclopedia - Aurora. Quality function deployment (QFD) is a “method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process.”,[1] as described by Dr.
Yoji Akao, who originally developed QFD in Japan in 1966, when the author combined his work in quality assurance and quality control points with function deployment used in value engineering. QFD helps transform customer needs (the voice of the customer [VOC]) into engineering characteristics (and appropriate test methods) for a product or service, prioritizing each product or service characteristic while simultaneously setting development targets for product or service. Areas of application[edit] QFD Institute, the official source for QFD information - Aurora. CUSTOMER-FOCUSED DEVELOPMENT WITH QFD. Quality must be designed into the product, not inspected into it.
Quality can be defined as meeting customer needs and providing superior value. This focus on satisfying the customer's needs places an emphasis on techniques such as Quality Function Deployment to help understand those needs and plan a product to provide superior value. Quality Function Deployment (QFD) is a structured approach to defining customer needs or requirements and translating them into specific plans to produce products to meet those needs.
The "voice of the customer" is the term to describe these stated and unstated customer needs or requirements. The voice of the customer is captured in a variety of ways: direct discussion or interviews, surveys, focus groups, customer specifications, observation, warranty data, field reports, etc.