évaluation heuristique-inspection ergonomique

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http://www.nngroup.com/articles/ten-usability-heuristics/

10 Heuristiques pour la conception de l'interface utilisateur

Summary: The 10 most general principles for interaction design. They are called "heuristics" because they are more in the nature of rules of thumb than specific usability guidelines. Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. Match between system and the real world

Évaluation heuristique: How-To

Summary: Heuristic evaluation involves having a small set of evaluators examine the interface and judge its compliance with recognized usability principles (the "heuristics"). Heuristic evaluation (Nielsen and Molich, 1990; Nielsen 1994) is a usability engineering method for finding the usability problems in a user interface design so that they can be attended to as part of an iterative design process. Heuristic evaluation involves having a small set of evaluators examine the interface and judge its compliance with recognized usability principles (the "heuristics"). http://www.nngroup.com/articles/how-to-conduct-a-heuristic-evaluation/