Reed. Stacey. Collective Learning. Knowledge, and knowledge management has become increasingly critical to the successful functioning of an organisation.
The organisational knowledge needed to solve key challenges no longer resides in the mind of one individual or even one team. Instead, knowledge is complex, and constantly evolving: and the individuals who use that knowledge must constantly strive to keep their knowledge up to date and to develop their own overarching understanding of a topic. Traditionally, technologies have primarily supported knowledge consumption, but emergent Web 2.0 tools and virtual worlds also allow rapid and easy creation and organisation of knowledge, both for individuals and groups.