user centric
Get flash to fully experience Pearltrees
I got a sneaky look at the Oxfam Curiosity Shop in Selfridges yesterday. Part of which is being put together by my very good mate Jon Rogers from The Product Design Research Studio at the University of Dundee – ( College of Art, Science and Engineering and Duncan of Jordanstone College of Art) in collaboration with Brunel University, Edinburgh College of Art, University College London, University of Salford. It’s pretty simple and we’ve seen things like this before.
Everything I know - Everything I Know - Simple interaction plus great content = winning emotional experience
Have you ever looked at a bizarre building design and wondered, “What were the architects thinking?” Or have you simply felt frustrated by a building that made you uncomfortable, or felt anger when a beautiful old building was razed and replaced with a contemporary eyesore? You might be forgiven for thinking “these architects must be blind!” New research shows that in a real sense, you might actually be right. That’s Michael Mehaffy and Nikos A. Salingaros describing a phenomenon we’re all familiar with, in their article “Architectural Myopia: Designing for Industry, Not People.”
Designer Myopia: How To Stop Designing For Ourselves | Smashing UX Design
Taking A Customer From Like To Love: The UX Of Long-Term Relationships | Smashing UX Design
Yes, Des, you charged him correctly. But a vending machine can do that, too. They show up on time; they’re more accurate; I don’t pay them by the hour; and they’re never hungover. Your job is to do something that a vending machine can’t do.
IEOR 170 Design Process
Define the problem in terms of user experience. Think as broadly and creatively as possible: don't accept the assignment as given. For example, if the assignment is to design a new Alarm Clock, you might define the problem as "Design A New Way to Wake Up". Or better: "Design a New Approach to Discipline about Time". Characterize the user types/categories: what are their needs and goals? What do you want these users to experience?
That’s it, really. Whether we are designing a Web app or new office building, simply ask: Who are the people we are designing for? What is the activity (or activities) they are trying to do? And what are the contexts in which they are trying to operate? And ‘people’ can be an individual or group.
Models / Frameworks
Nuovi elementi dello user experience design - Alberto Mucignat
È sicuramente un’immagine “operativa” che rappresenta efficacemente il processo in maniera lineare (o waterfall, se preferisci), dall’astratto al concreto. Qualche giorno fa sono però incappato in un’altra immagine presentata all’ IA Summit 2009 (quello mondiale) da Stephen Anderson , che lui chiama The fundamentals of experience design : È una visione un po’ più “alta” e meno operativa, ma è utile per rappresentare quello che l’immagine operativa di Garrett non riesce a trasmettere:
Hasso-Plattner-Institut: Components
The Design Thinking Process is a human-centered set of methods and tools that combines approaches found in design and ethnography with technology and business skills. We use this iterative process to find out about people's hidden needs and match those with what is technologically feasible and what is viable in terms of business strategy. The results at the end enrich the lifes of all stakeholders by creating experiences which could be in any form, such as products, services, processes, events and even policies. The HPI D-School culture is strongly reflected by our team working environment.
