Avoiding troubles

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http://www.startuplessonslearned.com/2009/09/cardinal-sin-of-community-management.html Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. I won’t sugar-coat this: it is one of the most difficult and frustrating aspects of building a company online.

Lessons Learned: The cardinal sin of community management