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Appointment Setting, Lead Management, CRM

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Appointment Setting Software Just Keeps Getting Better | Plano, TX - (April 18th, 2012) - VanillaSoft, in its continuing quest to remain at the forefront of Appointment Setting Software, has released a new set of features and functionality for their already robust platform. The new features further enhance VanillaSoft's offering to companies engaged in setting appointments for their own in-house sales team, outside sales team or for professional service bureaus setting appointments for their clients. Ken Murray, President of VanillaSoft, stated, "The feedback we receive from satisfied customers is amazing and remains paramount in continuing to deploy feature sets that wow. " VanillaSoft's Appointment Setting Software is a vast improvement over basic telesales software and lead management software. Their appointment setting software is focused on driving better qualified appointments and, most importantly, more appointments by offering unparalleled lead routing married to amazing calendaring functionality.

Blog » Beyond Basic VoIP – New Features That Sizzle. Several months back I wrote a post titled, “VoIP – Choosing the Right Provider for Your Inside Sales Team.” The post not only turned out to be popular, but actually generated quite a bit of traffic for one of the companies I referred to. The popularity of the post, the feedback I received from it, and what I learned while I was researching and writing it got me thinking more about VoIP, new features and how they can play more deeply into a company’s selling strategy. We sell Lead Management/ CRM software focused on appointment setting, prospecting and selling by phone.

As an added feature, we dial over most PBXs and VoIP providers in the world today. As you might imagine, our team is often asked who we recommend, why we recommend them, and how much they cost. Only a few years ago, VoIP was all about one thing: price. I contend that many businesses seeking a VoIP provider are looking at it a bit upside down. Fonality has one of the most unique offerings in the marketplace. Best, Ken. Releases App on Salesforce.com App Exchange | Plano, TX - (March 21st, 2012) - VanillaSoft announced today the release of the VanillaSoft App on the Salesforce.com App Exchange. The release will allow users of Salesforce.com and VanillaSoft to move leads back and forth seamlessly between both applications. VanillaSoft is widely utilized by organizations focused on selling, prospecting or setting appointments through outbound sales calls. The new App will allow users of both platforms to take advantage of the powerful CRM features of Salesforce.com while enjoying the powerful selling features of VanillaSoft.

Ken Murray, President of VanillaSoft, stated, "We are thrilled that Salesforce.com has such an open approach to working with partners. About VanillaSoft VanillaSoft is the award winning Lead Management Software and CRM for phone centric selling. Appointment-Setting | Blog » Lead Generation and Appointment Setting – Know When to Pull the Trigger and Outsource. I was chatting with my good friend Dan McDade over at PointClear about how some businesses select not to outsource their sales lead generation and prospect development even when they are struggling with it internally and missing their sales goals.

It got me really thinking about how I see the value proposition of when to outsource and when to go at it alone. If I may be so bold as to paraphrase a line from Master Card, here is what I have to say about outsourcing in general: “Building your own internal campaigns for lead gen and doing a decent job without losing focus on your core business- fair enough. Pulling the trigger and letting the big dogs run while you focus on your core competencies and winning the day on both sides of the ball- priceless.” Quite often, I am asked about outsourcing lead generation and appointment setting to professional service firms. To make a point, I will share a brief story about my all-time favorite client.

Are you satisfied with your current status quo? Blog » CRM-Lead Management Software:The Death of Lost Productivity for Outbound Selling. Have you ever stood behind your outbound sales people and really paid attention after they complete a sales call? It can be quite the learning experience. Whether they are the high-paid closers or the entry level prospectors, many, if not most, will kill quite a bit of time before saddling up and making the next call. As a sales manager or business owner, this loss of productivity can be the difference between OK performance or harnessing a high-powered sales team. In the early days of CRM we thought we had found the holy grail of new productivity. Without question, getting your sales rep to make the next call quicker will make your sales efforts more productive.

The New Year is upon us. Best, Ken. Blog » Appointment Setting Software-New Features that WOW! If your business is dependent on setting appointments as the starting point to generate sales, or if you are a professional service that sets appointments for your clients, and you have not taken full advantage of the remarkable advances in appointment setting software, then the boat to success may have sailed without you. Get on board – it is not too late. Over the last several years we have seen a migration from basic telesales software and lead management software, to powerful appointment setting software focused on driving better qualified appointments and, most importantly, more appointments. More and more business owners are sharing that it is becoming more difficult to reach prospects by phone and, once reached, being able to generate interest in a short time to secure an appointment. Appointment setting software can’t change your product or service and make it more appealing to a non-interested prospect.

Gee whiz Ken, those are some pretty big claims – what gives? Ken. Free Trial. Blog » Cold Calling – It Is Not The Volume, But The Art. Yep! I used the words “art” and “cold calling” in the same sentence. We sponsored a webinar last week by our good friend Wendy Weiss, “The Queen of Cold Calling.” Pretty much anyone who uses the phone as a selling tool knows Wendy. If you don’t, you really need to jump on her next webinar. Wendy covered quite a bit of ground and offered us some great tips.

As a provider of cold calling software, I am still surprised by the number of prospects who come to us simply looking for more dials. Think about this little nugget. “Cold Calling is the only appointment setting or lead generating activity that is directly under your control.” You may ask, “Really Ken?” Make an Investment! 1) Invest in knowledge. 2) Embrace technology. It has always been about people, process and technology. Best, Ken. The power of simplicity. Social Selling with LinkedIn |

Data Security | Logical Branch Scripting and on-board Messaging | Skip to main content Search form Uniform Scripting Yields Predictable Results OnBrand24 Xili Google CapitalOne US Health Quality Media VistaNational Unibind Farmers State Farm Vocalocity Sterne Agee. Flexible Data Querying | Robust Web Reporting Easily report on the results of your sales campaigns using VanillaSoft's Web Reports Wizard: Build reports on last call information, all call information or use the pre-formatted Call Activity Report Template Include any of your fields in reporting, including custom fields, call information or script responses gathered during the call Group and filter reports by your choice of fields Generate lead sheets in PDF Export reports to Excel with the click of a button for further analysis VanillaSoft allows you to build a wide variety of reports, including: Call activity reports Sales breakdown by lead source, salesperson or team Pipeline report to know where leads currently are in the process Leads past due And many more...

Flexible Data Querying VanillaSoft gives you the power to "slice and dice" all of your data in order to maximize performance. VanillaSoft's powerful querying engine can be used in many ways, including: Real-Time Management Dashboard Lead Scoring Corporate View. Automatic Real-Time Lead Distribution | Web Leads | Inbound Web-Leads Receive your Web Leads or Trigger Leads in real-time directly into your VanillaSoft campaign from a form on your Web site or from many online lead suppliers. VanillaSoft can deliver the lead to your rep in under 3 seconds. Setup up incoming form posts or XML posts to bring lead data into VanillaSoft instantly Route Web Leads as a priority, allowing them to be called within seconds of being received Set up an auto-response email to incoming Web Leads to acknowledge reception Configure outgoing forms or XML posts to send information to other systems based on the result of a call Outbound XML Posting Outgoing Web leads gives you the power to send information automatically out of VanillaSoft in the form of an XML post.

This can be used to automatically send information from VanillaSoft into applications that accept XML posts (i.e. hosted CRM) or into local systems or databases using a Web service. VanillaSoft Salesforce.com App ... and much more! Team-based Selling | Real-Time Management Dashboard | Custom Fields | Intelligent Call Recording | Emailing | Email Templates VanillaSoft has powerful emailing options meeting all of your selling needs. Send individual emails using pre-defined templates created by management Send out an automated email to a contact based on the result of the call Pre-defined attachments Pre-defined CC: and BCC: Pre-define sender or "From" email addresses by user and project Set up auto-response emails for incoming Web leads or Trigger Leads See when an e-mail has been opened and take action immediately All e-mails sent to a contact are noted in call history and ready for review Note: VanillaSoft should not be used for email spam.

Please see our anti-spam policy for more information. Email Drip Stay in front of your prospects between calls with VanillaSoft's Email Drip. Integrate Email Drip marketing with your personal phone calls to: Educate Prospects on your Products and Services Qualify Leads Build Brand Target your Follow-up on a Timely Basis Mass Emails e-Gen Timing is everything when selling. Lead Scoring | VS e-gen | Robust Web Reporting | Auto-Dialing in Two Great Flavors | Auto-Dialing in Two Great Flavors More Calls + Fewer Mistakes = Increased Productivity The VanillaSoft Auto-Dialing feature offers preview and progressive dialing, creating call continuity and increasing call activity by 35% to 100%.

Purchase VanillaSoft VoIP phone lines or use with your legacy telephone system. This means you have the choice of one stop shopping or you may utilize the investment you have in your current system. Dialing Benefits Preview Dialing The user has the ability to look at the contact information before initiating the call by simply clicking on the phone number. Telephone Systems That We Can Auto-dial Analog Telephones Auto-dialing integration is easy with analog phones: simply connect the phone into the analog modem in the back of your computer, and connect the modem to the telephone jack in the wall. Voice Drop Leave the perfect message, with perfect wording and a perfect upbeat voice every time.

Voice Drop simply increases contacts and quality of calls. ... Product Info | Automatic Real-Time Lead Distribution | Appointment-Setting | Appointment Setting Software. As part of the Service, VanillaSoft will provide you with use of the Service, including a browser interface and data encryption, transmission, access and storage. Your registration for, or use of, the Service shall be deemed to be your agreement to abide by this Agreement including any materials available on the VanillaSoft website incorporated by reference herein, including but not limited to VanillaSoft's privacy and security policies. For reference, a Definitions section is included at the end of this Agreement. The Service is offered in several vertical market specific editions: In addition, we offer a 30-day free Trial of each of our editions with no further obligation. 1.

VanillaSoft's privacy and security policies may be viewed at 2. VanillaSoft hereby grants you a non-exclusive, non-transferable, worldwide right to use the Service, solely for your own internal business purposes, subject to the terms and conditions of this Agreement. 3. 4. 5. 6. 7. 8.