Best Practice « Tech Write Tips. Helps often deal with a plethora of different information.
Not only is the information required by different readers in different contexts, it is also collected from a range of sources of varying quality and style. From our conversations with developers we glean those handy shortcuts and tricks that they spend extra hours programming. They provide lists of hotkeys and data types for us to compile. They provide lists of form names and database tables. We consult the scope documents and find a raft of sales reasoning for implementing the software.
Websites. Articles.