College newspapers turn to student fees for funding. While declining print readership and advertising revenue started prompting layoffs and paper shrinkage at professional newspapers decades ago, campus publications managed to stave off those financial woes for a while.
But in the last couple of years, campus newspapers have been hit – in some cases, hard – and are increasingly turning to their student bodies for help. Using student fees as a revenue source is not entirely new – the newspaper at Rutgers University, for instance, has done so for three decades – but as the journalism industry continues its transformation into a more digital-centric enterprise, more campus papers are taking that route. “If not quite a time of reckoning for some campus papers, we have definitely entered a prolonged period of profound change,” said Daniel Reimold, assistant professor of journalism at the University of Tampa. In most cases, Reimold said, students have backed their publications and been willing to pick up a small fee to help them survive. Too Many Universities? Too Many Graduates? Too Much Debt? Listen This one’s been knocking around in my head for a few days, and it’s one of those “thinking out loud” posts where I’m not sure about the track I’m on.
It’s OK. I think that it was Bertrand Russell who said something like.. What’s wrong with the world is that fools and fanatics are so sure of themselves, while wiser men are so full of doubts.” It started with a conversation I had with one of my younger brothers. After spending two years in college, I’d felt that I needed a different kind of education, a real-life schooling that a university was not going to provide. To make a very long and complicated story short and sweet, I put a hold on college to work for a while, getting a job at a Gastonia factory that made chain saws. Working in that factory was an education. Mostly, because I had taken drafting in high school, I pretty quickly moved up; from machine operator, to materials handler, to set-up man and finally, quality control. But I was smart and better than that. Comments. 12 Principles for Responding to Negative Online Comments. Due to convenience, the opportunity to receive a direct response and the potential to kick up a fuss when not treated as they expect, customers are turning to social media for customer service and other product and service-related support rather than dealing with call centres.
Despite this, a recent study shows that the top Singaporean telecoms operators together receive an average 1,700 negative customer comments a day via social media. Such volume requires dedicated teams to pick through the debris and assess which complaints should be answered and how. Singtel’s Facebook page, for instance, is testament to customers’ frustrations with what they see as the company’s poor 3G coverage, high costs and inferior customer service, to the extent that even the most anodyne promotion is belted with a slew of unrelated moans. Yet very few of these complaints are responded to.
Singtel and others cannot bury their heads in the digital sand and hope the problem will somehow disappear. Connect: