Smart Software for Social Business. App - Better Content to Share on Social Media. Twtrland - Social Media Analytics. Analyze your Facebook page - LikeAlyzer. Real-time media monitoring application. Unionmetrics.com. SocialFlow. Mentionmapp. Twitter Stats by Twitter Counter. (39) Challenger Network Graph. SocialBro - Explore your Twitter community. Crowdbooster: Social Media Marketing Analytics and Optimization. 48 Free Social Media Monitoring Tools.
Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools.
Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. I have collected 48 free social media monitoring tools. In the Group A are the services that I use regularly or seem interesting to check out immediately. Group A Seesmic Twitter account: seesmic Seesmic is a suite of social media management and collaboration tools that provide everything to build their brands online.
HootSuit Twitter account: HootSuite Monitor and post to multiple social networks, including Facebook and Twitter. PostRank Twitter account: postrank Postrank has two tools. Internet Marketing Tools for SEO and Social Media. Magnity Interactive Relationship Marketing. Social Media Monitoring and Engagement - Beevolve. Making Sense of Social Media. Social Media Monitoring Tools for Business by Sysomos. Social Media Marketing, Social Media Optimization, Social Media Product & Technology Company.
PitchEngine - Get the Word Out™ - Social Media PR Release Builder. Competitive Research. Welcome to the last session of SES NY.
Congratulations on making it. I’m hoping I make it through the next hour. If for some reason I don’t, I just want you to know that I loved you all. No, really. I do. Luckily, I have a feeling this session will be interesting and maybe a little dirty. We’re having some technical issues. Up first is Kristopher Jones.
He wants to know what it means when you’re made the last speaker on the last day – does it mean you’re the best speaker or the best speaker. Why Do Competitive Research Identify your competition; benchmark for SEO/PPC purposesBetter understand your competition for purposes of optimal resource allocationGain insights into trends; identify opportunitiesSave time; create efficienciesDuplicate success; Avoid failureIt’s fun! Search-based competitive research Trend Analysis with Google Trends [we get an example using the term "groupon"] Search Trend Data with Google Insights For Search Keyword Research with KeywordSpy Keyword Research with KeyCompete.
Overtone - Beyond Social Media Monitoring. Scalable to growth.
Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. The platform is built on service-oriented architecture standards and designed for effective customer experience management. That means costly point-to-point integration and application upgrades are simplified, unburdening IT in the process. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn.
KANA Services: Building blocks of better customer experience management Don't write code. Integration Hub. The Nielsen Company. Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2) Do you know the process your customers take to buy and connect with you?
Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking a walk in your customer’s shoes isn’t necessarily a walk in the park, but it can provide a rich and contextual view into exactly where the customer is in their journey. Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers. Social Media Tool for Social Media Marketing Agencies - eCairn Conversation. The leading full service social media consultancy.
Social Media Monitoring Solutions for the Enterprise. Technologies-Free Feeds-RSS Feeds. BlogPulse. RSS. MonitorThis. T|w|i|t|t|e|r|m|e|t|e|r. BackTweets. Monitter : real time, live twitter monitor. Tweetvolume Compare Twitter Results! Now with timed results! Real-Time Search — BackType. Twitter Alerts - TweetBeep.com. Google Blog Search. Sentiment and Text Analysis: Lexalytics. TRAACKR.
Social Media Monitoring and Engagement – Radian6. Scout Labs. Products & Solutions Online CommunitiesSocial Media ManagementSocial Media AnalyticsTechnology Social MarketingSocial Customer SupportCrowdsourcing Ideas Why Lithium Analyst Reports Blog Customer Success Products Resource Center Services Customer SupportProfessional ServicesTraining & Certification Company Careers Events Investors Job Openings LeadershipNews RoomPartnersContact Us Community Read Our Blogs Join the Discussion Knowledge and Support Developer Network Event Discussion Lithium Stars Program United Kingdom France Deutschland.
Real-Time Social Media Monitoring. Welcome » PostRank. Surveillez l'activité de votre site au moment même où elle a lieu : identifiez immédiatement les éléments performants et ceux qui ne le sont pas.
En savoir plus Vos investissements dans les médias sociaux méritent mieux que des tâtonnements. Procurez-vous des données et des informations directement exploitables. En savoir plus. BuzzStream. Social media monitoring and analytics. Infegy - Enterprise Social Media Monitoring, Intelligence and An. Nielsen BuzzMetrics. Networked Insights — A Social Media Listening Platform for Marke. Biz360.