Sentiment Analysis/ AI/ Semantic Web
< stevenmoore
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As a strategic social business design consultancy, our client work focuses on generating deeper and richer connections and experiences with audiences, stakeholders and end users, and delivering streamlined critical business processes, reduced overheads and overall enhanced market leadership capabilities.
What are your customers thinking (and blogging, tweeting, posting)? The Sentiment Analysis Symposium, May 8, New York, bridges technology and business in one of the most exciting applications to emerge in recent years: software that discovers business value in opinions and attitudes in social media, news, and enterprise feedback. The symposium program features expert, authoritative, interesting speakers from research and industry.
As a thought leader and a technology trendspotter and trendsetter, Banafsheh has pioneered successful approaches in integration of business strategies and emerging technologies to deliver differentiated customer experiences for new and existing products and services across digital and offline customer channels. In 2010, Banafsheh established the first customer experience organization at the American Red Cross with an uncommon charter within the non-profit sector that focuses on customer experience as a differentiating growth catalyst for a broad and diverse constituent-base that includes disaster "clients" financial donors, blood donors, volunteers, members of the armed forces and their families, preparedness, health and safety instructors and many more.