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For Coca-Cola, it’s social media and a smile | Article | Homepage articles
by Kyle Leung – Branding and PR Insights | 5 Branding Lessons from the Coke Happiness Machine
Apart from being a deft viral video, the idea of Coca Cola’s latest surprise – the Coke Happiness Machine – reveals a well thought out strategy that ultimately leads to effective brand building. Here are five lessons on branding that I grasped from the video! Lesson #1: Rethink Clutter in building brand presence. See how the vending machine takes pride of place in its own physical setting? It’s not because of the size of the machine or attractiveness of the color or insignia. The Coke Happiness Machine found a prime, empty space in the middle of a room full of its target audience, flanked with white walls in a high traffic area.Michael Donnelly’s role in Coca-Cola ’s global interactive marketing group is to help increase the understanding, testing, adoption and use of digital marketing and emerging media among the company’s marketers. Here, he discusses his role in establishing best social media marketing practices for Coke’s marketers around the world, the challenge of determining social media’s ROI and the company’s biggest social media gambit yet—Expedition 206. eMarketer: What is your view on paid ad programs on social networks? Do you recommend that Coke brands make social network ad buys with each online media program? “It’s like fishing where the fish are.

