background preloader

IT communications

Facebook Twitter

Security awareness and concern are both on the rise among IT professionals. What a difference a year makes.

Security awareness and concern are both on the rise among IT professionals

When Lancope conducted a survey of IT professionals at Infosecurity Europe in 2013 it seemed as if the majority were either completely oblivious, or just in denial about the state of the security landscape. Lancope surveyed IT professionals again this year, and found much more of them in touch with the reality—and gravity—of the situation. Lancope found that the concern over BYOD security has declined dramatically—50 percent of respondents cited it as a top concern last year, but only 30 percent this year. However, the threat of insider attacks, or insiders compromising or exposing data rose from 32 percent in 2013 to 40 percent this year. The first trend may be a reflection of maturing BYOD programs and better IT tools to manage and protect BYOD mobile devices, while the second trend is likely a response to the Snowden NSA revelations and concerns over how an employee was able to exfiltrate so much valuable and sensitive data undetected. National Geographic's IT Team Turns the Page on Mobile Apps.

CIO — If National Geographic taught us anything over its 125-year history, it's this: Survival depends largely on adapting to constantly changing conditions.

National Geographic's IT Team Turns the Page on Mobile Apps

Credit: Reuters/Marko Djurika So it is with National Geographic's prized printed magazine morphing into a digital publication. Behind the scenes, the company's IT department must also adapt after having been de-clawed by employees empowered by the consumerization of technology in the enterprise. "The old IT was, 'We're going to do a release once a quarter and test for 10 weeks out of that quarter and on the first day of quarter two, you're going to use it and love it,'" says Dan Backer, director of infrastructure systems at National Geographic, speaking at Okta's user conference in San Francisco this week.

"That's the part of IT that's eventually fading into irrelevancy. " "People started coming out of the woodwork with all their shadow IT cloud apps. -- Dan BackerDirector of Infrastructure Systems National Geographic. BYOD: 10 reasons it won't work for your business. Letting your staff use their own smartphones, laptops and tablets can make them happier, more productive, cut business costs and even help attract new talent – but there are a potential disadvantages too.

BYOD: 10 reasons it won't work for your business

Here are 10 reasons why bring your own device (BYOD) culture might not work for your organisation. 1. Staff resent paying for their own phones, laptops or tablets BYOD is attractive for employers because they can use it as a sneaky way to get staff to pay for the tools they need to do their jobs. For example, around 40 percent of tablets are bought, with their own money, by people who intend to use them only at work. 2. Marketing the IT Department. IT leaders in Oakland County, Mich., have years of experience offering shared services to the 61 villages and townships within the county’s 910 square miles.

Marketing the IT Department

Deputy County Executive and CIO Phil Bertolini never had to think too hard about how to reach out to potential customers for these shared services. “When we had a new service to offer, we had the names of officials there. We could go through one point of contact to inform them of services,” he said. “We never really had to market to them.” But last year, Oakland County stepped outside its comfort zone by offering cloud-based services to other parts of Michigan and jurisdictions in other states. As the county launched G2G (Government to Government) Cloud Solutions outside its geographic range, Bertolini and Jim Taylor, chief of e-government services for the county, realized that they were in over their heads. So they convinced County Executive L. Honing Their Message Increasing G2G’s Visibility The Accountability Focus. IT Communication. 13 Tips for Effective IT Communication Most enterprise IT teams share this aim: To deliver on business requirements and add value to the business.

IT Communication

Effective two-way communication plays an important part in meeting these aims. However, many IT teams are often too busy to communicate effectively. So how can IT teams improve communication with the wider business? “If they see an alert they know it is worth reading.” Tip 1: Use Desktop Messaging for Time-Critical Communications Unplanned outage notification During unplanned outages, the IT helpdesk phone lines can go crazy.

Use Desktop Alerts or a Scrolling Ticker to notify staff about outages and to update them on progress as you fix those outages. Tip 2: Use Visual Communications to Help Messages ‘Cut Through’ 'Boring' but important? Most staff in today’s organizations suffer from ‘information overload’. Digital signage on screensavers can be a good way to ‘cut through the clutter’ and make sure staff notice important messages from IT. Intranet RSS Delivered to Desktop as Scrolling Headlines.

Improve Intranet Usage

Reduce Email Overload. User Adoption Communication.