Choosing the right communication channel This communication channels guide will help internal communicators and managers, alike, make an informed choice when selecting the right channel to deliver their message and understand their audience. Use this tool to check the advantages and disadvantage of each channel. What is it: Descriptions of different communication channel attributes from consultants Sue Dewhurst and Liam Fitzpatrick. Purpose: Explains each channel’s strengths, weaknesses and considerations.
Posted on January 15, 2014. Filed under: communications, corporate communications, internal communications, intranet, organisational culture, social intranet | Tags: employee engagement, engagement, internal comms, internal communications, value | In the world of internal communications we seem to spend our time tumbling or lurching from one activity (aka crisis!) to another. We don’t often spend time reflecting on what we’re really contributing, or our purpose inside organisations. This is a shame. Internal communications 101 #internalcomms | Inside out
Ivy Lee and the history of internal communication Of all the people in the history of public relations, the American Ivy Lee probably has the best claim to being the father of the industry. Richard Evans (pictured) is Head of Media for Diabetes UK and a biographer of Sir Basil Clarke (1879 – 1947), who is regarded as the UK’s first PR professional. Ivy Lee and the history of internal communication
Internal Communication Methods - Strategy and Tactics by SnapComms Ltd
i Rate This Like many of you I have in the last few weeks engaged with a few product and service organizations to address issues of service lapses and product defects. A couple of experiences turned out to be very positive while others made me wonder about the state of ownership and commitment from such organizations. Feedback and Lessons for Internal Communications « INTRASKOPE – INTERNAL COMMUNICATION VIEWPOINT FROM INDIA
CEB Communications Blog » How To Reach Non-Wired Employees – And No, It’s Not The Bulletin Board You’ve had a series of work-related accidents in the workplace, and you want to emphasize to your steelworkers that they should be wearing their hard hats. Obviously, you can’t send them an e-mail or run a social media campaign – these guys are non-wired.
Never, ever stop communicating. We’ve stressed the need to communicate well with your customers, but what about your employees? I once worked at a company where the only time we saw the chief executive was when he was delivering bad news. Employee Communication Is Key | Point Blank | Direct Capital
Comment, insight and ideas on communicating with employees effectively around all aspects of their relationship with the business to drive performance and maximise return on human capital. This blog focuses on engaging employees emotionally not just presenting them with transactional information. Chris Hopkins is Managing Consultant at award-winning employee communication consultancy Caburn Hope - www.caburnhope.co.uk . Working in harmony – effective employee communication and your marketing
Human Resource Executive Online | Employees Improving Bosses Employees Improving Bosses A recent employee survey shows that, while their bosses are ethical and professional, they could stand to communicate better in times of crisis, resolve workplace conflicts and be open about their own weaknesses. By Katie Kuehner-Hebert
by Gregory S. Casey | 8:00 AM November 2, 2012 Employers are increasingly talking about politics with their employees. Study: Employees Want Employers to Talk Politics - Gregory S. Casey
Software > How Enterprise Social Networking aids employee collaboration With the surging popularity across the globe for social networking, there is a continuous need to imbibe the ease and networking capabilities of social networks, internally within the organization. Thus, building a social network for the employees is the next step towards building stronger employee relations, professionally, and to an extent personally. The idea is to bring real-time communication inside the enterprise; to have a platform that brings together employees of the company inside a private and secure enterprise social network to connect, share and collaborate. Enterprise Social Networking (ESN) is one of the best ways for enterprises to know what’s happening where, how, when and by whom. Ongoing projects, documents, presentations, tasks are shared regularly.
Value of Employee Communication Sessions By Jay Delahousay, Demand Media Source: http://smallbusiness.chron.com Despite the many ways to pass information in the workplace — email, social media, phone, text or via the company intranet — inadequate communication between managers and employees exists. Employees need guidance from their supervisors, and management needs input from the entire team in order for the company to succeed. To help foster an open and honest culture, many companies host communication sessions that can provide measurable benefits to all employees. Definition
5 reasons to communicate directly with employees | Small Biz Advisor Busy business owners may look to you to communicate directly to employees about the benefits and retirement offerings. While it can seem like extra work or pressure, it can be worth it. Check out these five reasons to learn why: Advisors are seen as experienced, knowledgeable and impartial professionals who can answer employee questions about benefits and retirement issues without their boss having to know details or information. This creates an arms-length relationship from the company, which can make employees more comfortable.Nick Acocella of Acocella Advisory and Wealth Management Services Inc, in Toronto, says advisors can explain how benefits plans work in detail including limitations, which a boss or manager may not be able to do. This will avoid misunderstandings and frustrated employees who get claims rejected.Advisors can do the same with retirement plans and—if it’s okay with the owners—offer additional financial advice to help employees plan for their futures.
Ragan Communications reports that "Employee Engagement Is (A) Top Challenge For 2013": Executives don't agree with communicators that it's a top priority ("engagement didn't even make the list.") In any large, complex organization, internal communication must normally go through many bureaucratic hoops to be approved. Also, operational matters frequently crowd out what seem like "mushy" matters to executives. If you are eager to promote internal communication, but are finding it a daunting hassle, here are 5 tactics that I've used across three government agencies. They may be helpful to you: 1. 5 Internal Communication Activities Your Boss Will Support - GovLoop - Knowledge Network for Government
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