ResearchGate - Share and discover research. Participatory Design - Welcome page. Web WeChat. WhatsApp. Free calls, text and picture sharing with anyone, anywhere! Google Analytics. System Usability Scale (SUS) The System Usability Scale (SUS) provides a “quick and dirty”, reliable tool for measuring the usability.
It consists of a 10 item questionnaire with five response options for respondents; from Strongly agree to Strongly disagree. Originally created by John Brooke in 1986, it allows you to evaluate a wide variety of products and services, including hardware, software, mobile devices, websites and applications. Benefits of using a SUS SUS has become an industry standard, with references in over 1300 articles and publications. Qualtrics Customer Satisfaction Surveys.