Mobile feedback – OpinionLab - Voice of Customer Feedback Anytime, Anywhere ™ Mobile feedback Anyone can collect VoC data; the key is collecting it well and managing it in a way that promotes action. Our seamless mobile comment cards power customer-centric strategy by capturing both strategic and tactical insights. context-rich data The key is context, and in mobile, the options are endless; whether collecting geolocation within each submitted comment or inviting customers to attach photos and voice memos to their feedback, OpinionLab clients tap into meaningful, location-specific insight tied to key moments of truth without interrupting smartphone users’ experiences or insulting privacy needs. opt-in model for mobile websites and apps By inviting customers to drive brand conversations, this opt-in model captures and structures real-time insights from engaged customers from everywhere, helping organizations identify opportunities and pinpoint issues on mobile websites and apps. optimized for all devices and form factors.
User management - What tool do you use to manage beta testers for a web application. Www.centercode.com/docs/Centercode Connect Overview.pdf. Does your App or Site need Beta Testers? I think every founder will want to try this one out. BetaBait is a great idea. It’s a way to get early adopters to beta test your web, mobile and social applications. The service is 100% free and only takes a few minutes to submit your beta bait. I think I’ll try it out right now! How it works: Every day startups run into a major problem before they can publicly launch. There are several key tactics to finding more beta users and testers, including: Build a landing page – It’s important that you have a place for potential users to come, learn a little bit about the application or service and be able to either sign-up for a beta invite or request more information. Leverage social networks – With the sheer amount of people and brands using social media networks, like Facebook and Twitter, they can be prime real-estate for attracting interested beta users and testers.