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To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it. Oracle RightNow Cloud Service combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. RightNow's service enterprise platform provides transparent reliability, unmatched security, and total Cloud freedom for mission critical customer experience delivery. Why Oracle?