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I watched an online presentation this week by Jason Falls – he’s founder of Social Media Explorer if you wanted to check him out - it’s relatively basic stuff but he gave some great pointers about the different ways to measure social media and how goal setting is the first key to success.
One of my big regrets in my time in the advertising agency world is that I never seemed to have enough time to figure out a good way to talk to the creatives at my former agency about social media. My door was always open, but I was covered up with projects, as were they. So when it came time to look at the social media concepts for our clients, most of the eyes looked my way.