Social Media

Avanade Inc. sur Twitter : "Is email and social media the same as a #digitalworkplace? #makeworkdigital. Digital Workplace Global Study. What does it mean to have a digital workplace, and why should it be a priority for today’s enterprises?

The advantages of a truly digital workplace are clear and compelling, yet many companies remain confused about the steps they need to take in order to realize the benefits. A digital workplace combines the latest digital tools with intelligent context about the roles and responsibilities of employees to drive real benefits to the bottom line. Charlotte Koenka sur Twitter : "#CustomerService Innovation: @KLM's 150 #SocialMedia agents generate $25M annual revenue. KLM's 150 social media customer service agents generate $25M in annual revenue.

Enterprise companies tackle mobile marketing automation slightly differently—and that's why they're on top.

Register today for this free VB Insight webinar with AEG's VP of Social and Marketing on May 28th. Simply Measured sur Twitter : "The #SocialMedia Cheat Sheet: Facebook, Twitter, Instagram, Pinterest & Vine via @Mediabistro. Facebook, Twitter, Instagram, Pinterest, Vine: Social Media Marketing Cheat Sheet.

So you want to use social media to market your brand?

Sounds like a smart plan. The top sites collectively have billions of people actively using their platforms each and every day, and many of them come armed with credit cards. But if you’re new to social media marketing figuring out which of these sites are right for you, and your business, products and services, can be a little tricky. Facebook, for example, has more than one billion users all by itself, and almost everybody you know will be on there, but does that make it the best social channel for your fashion boutique? Maybe not. Twitter has proven to be a very workable platform for business to business (B2B) firms, and excels at customer support, whereas Instagram has quickly positioned itself as a leader for branded visual content.

Check the large, printable cheat sheet below for a very complete overview of all the major social media platforms, which comes courtesy of 360i. (Source: 360i. Deloitte US on Twitter: "How are CFOs using #socialmedia? #CFOSignals... A Look at How CFOs and Their Companies Are Using Social Media - Deloitte CFO - WSJ. When it comes to social media North American CFOs say their companies have focused mostly on the risks so far rather than the opportunities, such as using it to get customer feedback or foster internal collaboration.

In particular, they say most of their attention has been focused on establishing policies for employees’ use of social media, providing education on related risks and managing the company’s presence in key social media channels, according to Deloitte’s second-quarter 2014 CFO Signals™ survey. The survey, which tracks the thinking and actions of more than 110 CFOs from large North American companies, also found that when it comes to personal use of social media, CFOs are more likely to use it to communicate with family and friends or network with peers.

Social activation. What Are The Best FREE Social Media Listening And Online Monitoring Tools? Business - Jeff Howe - How Hashtags and Social Media Can Bring Megacorporations to Their Knees. Social media and high technology are subverting the economy's traditional, top-down hierarchies.

As consumers gain leverage, corporations are learning to obey. Molly Katchpole, a freckled, chipper, 23-year-old post-grad, doesn't look like a rebel at the barricades. Yet twice last fall, she led consumer revolts--against Bank of America, then Verizon--and both times, she prevailed. Katchpole became the emblem of angry consumers who have seized on the reach of social media to take on the giants of the business world. The insurrections heightened the sense that the spread of high technology is shifting power from institutions to individuals. Katchpole's success in talking back landed her a dream job. Wishful thinking. What went awry on the way to the revolution? Indeed. But this is only one aspect of a swiftly evolving relationship between corporations and consumers, driven by the technological possibilities--and temptations--of e-capitalism. And the market is responding.

Not at Zappos. Using Social Tools to Collaborate Inside Your Organization. Social Media and Social Business: What's the difference? To that end, allow me to start the discussion by proposing this very basic taxonomy for your consideration.

Social Media - (external to your organization). The spaces where we interact with one another over the Internet, including public, private and semi-private spaces defined within, and by certain contexts. Twitter Usage Per Capita: How States Compare [Infographic] Ever wonder how your state stacks up to others in terms of Twitter usage?

A year ago we posted an infographic illustrating how states performed relative to each other based on their average Twitter Grade. This year, we used data from HubSpot's Twitter Grader to look at overall usage per capita. The map illustrates this ranking - the numerical values represent how much higher or lower each state’s usage was compared the national average. The top 3 states were Massachusetts, Washington and Oregon, each with usage over 60% higher than the average. The West Coast was consistently above the mean while the rest of the country showed very little consistency by region.

We also looked at how the 50 states ranked in terms of growth from 2009 to 2010. Www.sec.gov/about/offices/ocie/riskalert-socialmedia.pdf.