Soft Skills That Translate To Hard Dollars – PMO. Is there one single soft skill that is the most important? That question is like asking if there is one size Air Handling Unit, or one concrete design mix that is the best or most important. It all relates to specific situations and our ability to master the variables. There is one soft skill that is, perhaps, at the root of many other soft skills and that is empathy. Empathy is the ability to share another person’s feelings or concerns. Having worked on projects on five continents, and with teams of various skill levels and ethnic backgrounds, I have found the one universal truth to be that when you can put yourself in someone else’s shoes, the pieces begin to fall into place.
If your company has a high turnover of staff; if your company regularly finishes projects late; if your employees have a high rate of absenteeism, then chances are high that you have an attitude problem somewhere in your leadership team. Empathy can be your biggest ally in resolving some of these problems. Projects | Some Tips For Successful Business Change Programmes| KIGOSPACE. Share it now! Programmes and projects that add new applications or improved business processes and IT infrastructure within organisations without an effective business change plan often fail to realise the expected outcome and business benefits. There is really no such thing today as an IT project as all projects should be supported with a validated business case with clear business benefits. Here are some tips for successful business change . For successful business change you have to focus on the people impacts as much as the technical aspects of a project. Anytime you alter processes, systems, organisation structures or job roles, you need a structured approach to manage both the ‘technical’ side and the ‘people’ side of the pending change.
Wikipedia Organisations don’t change, people do. Effective change management requires an understanding for and appreciation of how one person makes a change successfully. Change management focuses on the people affected by the change. Rate This Post.