Evaluation
Why libraries should proactively scan Twitter & the web for feedback - some examples
I have shared in the past techniques that allow you to be aware of what users are saying about your library online. By using free tools, one can easily set up a system that alerts you in real time when your library is mentioned and gives you the opportunity to respond immediately if you wish. (See Twitter scan techniques and Facebook scan techniques ). Twitter is the main channel one should scan, but monitoring the web as a whole (Facebook, YouTube, Popular forums) using google alerts is also quite important. So what type of information do you get from such scans? Are users happy when you respond to them almost immediately online?
Bryan Eisenberg | October 29, 2001 | 1 Comment
E-Commerce Metrics Drowning in Your Own Data - ClickZ
Many home-based online entrepreneurs keep their eyes on the ball, but fail to stop to check the score. In the rush to be online, these entrepreneurs focus too much on where they are going – e.g. increasing their traffic and sales, marketing their sites, improving their content, attracting a community of loyal visitors, and other goals. While important for the success of an online business, they often overlook checking where their businesses are.
Web Metrics Understanding Web Measurement to Improve Site Performance
Alastair Smith , VUW Department of Library and Information Studies, New Zealand.
Criteria for evaluation of Internet Information Resources
Evaluating Website content
I. The Problem The Internet is a relatively new and untested information and communication medium.
