10 psychology-based tips to convert more customers. 7 Lessons Apple Can Teach Us About Persuasive Web Content. Let’s admit it. We’d love for people to line up to buy our products on launch day. But the hard reality is we need to work our socks off to attract attention to our products.
Psychology and webdesign. HFIvideo's Channel. Meet the Authors - A Conversation - Learn more at interview with HFI Founder & CEO, Dr.
Eric Schaffer and co-author Apala Lahiri, HFI Global Head of Technical Staff. Impediments to Mature UX White Paper. Having trouble getting acceptance for the institutionalization of usability in your organization?
In this conversation, Dr. Schaffer discusses some of the roadblocks organizations face when trying to build a mature user experience (UX) practice. In this white paper What is a mature UX practice? The benefits of a mature practice. Dr. Eric Schaffer is the founder and CEO of Human Factors International. Dr. What Makes Them Click » Blog Archive » 100 Things You Should Know About People: #40 — “You’re Easily Influenced, but I’m not” - Applying Psychology to Understand How People Think, Work, and Relate. Photo by Katie Ricard I have been doing a lot of public speaking about my book and the ideas of persuasion.
Stop Designing Aesthetics, Start Designing Emotions. Despite the somewhat provocative title, you shouldn’t really stop designing aesthetics.
Gradients and colors and contrast are all good, but there’s a more important side to web design that many people overlook most of the time: Designing emotions. Discussing emotion in design is a bit of a hot topic at the moment, it seems to be popping up in more and more blog posts and speaker sessions. In fact I saw at least three different web designers say that it was the subject of the talk which they had recently submitted for next year’s SXSWi. So what’s all the fuss about? Beyond Usability: Designing Web Sites for Persuasion, Emotion, a. HFI Webcast. The next wave of the information age is about designing for persuasion, emotion, and trust (PET Design™).
You still need good usability – if people can't find something they can't be persuaded by it – but soon usability will no longer be the key differentiator it has been. It's often not enough to design a website that is easy to navigate, understand, and transact on. Just because people can do something doesn't ensure that they will. The future of design is about creating engagement and commitment to meet measurable business goals. Whether your site is e-commerce, informational, or transactional, you must motivate people to make decisions that lead to conversion.
HFI Webcast. "Streams of Content, Limited Attention: The Flow of Information. "Streams of Content, Limited Attention: The Flow of Information through Social Media" danah boyd Web2.0 Expo New York, NY 17 November 2009 [This is a rough unedited crib of the actual talk] Citation: boyd, danah. 2009.
Current Issue - UI Design Newsletter. There’s one thing I’ve noticed in the 15+ years I’ve been practicing user-centered design and leading User Experience (UX) teams: one of the best ways to judge the experience of a User Experience practitioner is to assess the number and variety of the design solutions, or “tools,” they have available in their personal UX “tool belt.”
Usability problems come in many shapes and sizes, and the solutions need to be equally varied – seasoned UX professionals don’t often fall into the trap of thinking just because they’ve mastered a standard set of design “hammers,” that every usability problem they see is a “nail.” This being said, most of us User Interface (UI) designers have spent our whole careers using visual tools to solve usability problems. Some of us have branched out to audio tools too, but the other human senses are rarely considered part of our practice. Haptic interfaces are nothing new. ConnectIT USA - Usability is no longer enough when it comes to c. Usability is no longer enough when it comes to creating successful websites 28 September, 2008 By Vanessa Ho According to Dr. Eric Schaffer, founder and CEO of Human Factors International (HFI), usability will no longer be enough to create successful websites as web design needs to let companies influence and deepen their interactions with online customers through persuasion, emotion and trust (PET).
"[Web] design was being done by technology folks who talked in computer jargon [and] didn't think about the user perspective and didn't understand what the user was doing and tortured people with technology. Articles. Usability <> Web Metrics: Advancing analytics through the lessons of usability ...and improving user experience along the way This slidedeck is from a presentation by HFI's Kath Straub, Chief Scientist, and David Mahaffey, Director, given at the NIH.
Usability of Electronic Medical Records This article by HFI Project Directors John Smelcer, Hal Miller-Jacobs, and Lyle Kantrovich, in the February issue of the Journal of Usability Studies, shares insights and experiences in the design of successful EMR systems. Beyond Usability: Designing Web Sites for Persuasion, Emotion, and Trust. Article written by HFI's CEO, Dr. Eric Schaffer appeared in UX Matters on January 26, 2009 The Washing Machine That Ate My Sari - Mistakes in Cross-Cultural Design.
The Usability Challenge – Express Intelligent Enterprise – December, 2008. Thinking Through UIs – Wireless Week – December, 2008. Usability <> Web Metrics ; Advancing analytics through the lesso. The Usability Challenge - Express Computer. Techvisor The Usability Challenge Though usability engineering isn't a direct responsibility of the CIO, a good CIO can actually help institutionalize the idea in an enterprise. by Rajendra Chaudhary As an increasing number of applications continue to adopt Web-browser based interfaces, organizations are slowly beginning to realize just how crucial usability can be for an application to be truly accepted by the users.
However, this increased realization hasn't yet translated in a change in attitude while allotting time and resources for developing user interfaces (UI)—enterprises are still very conservative in that respect. Whether it's a software application, a Web site or a user operated device, usability is one of the crucial factors that defines the success or failure of an offering. However, before we delve deeper, it's only fair that we lay out the basic premise and define usability for the sake of clarity. Currently, usability engineering is still in its infancy. Infuse Emotion Into Experience Design « Customer Experience Matt.
The Web is becoming an increasingly important channel for companies, yet online experiences leave a lot to be desired.
Our research shows that most sites have poor usability and they don’t reinforce key brand attributes. That’s why I worked with Ron Rogowski (the primary author) on a research report that created a concept called Emotional Experience Design, which we define as: Creating interactions that engage users by catering to their emotional needs. Marcos Nahr (marcosnahr) Emotional about design. Former Apple fellow and design guru Don Norman has been influential on and offline. He tells Jack Schofield why products should now start making us smile Don Norman changed the way a generation of designers saw the world, and this had an impact on many of the things you have in your home. Thanks to Norman, at least a few of them - including Apple's Macintosh - became more usable.
Now he's hoping to repeat his success, but with a difference. Before, he was a sort of Nasty Norman, the academic who told you why your product was bad. Emotional about design. Emotional Experience Design.