What are facilitation and moderation. A quick addendum about facilitation and moderation on online spaces before a longer post about strategy. Pete Ferne and Dan Dixon grouping a mindmap at The Media Sandbox community launch event. Are they facilitating, moderating, re-purposing, or nothing at all? Facilitation: Is largely around helping people connect, share, and learn together; disrupting the walls that keep them apart, understanding the purpose behind their interactions and assisting them achieve this in the longer term. Knowing who they are and how they interact, and not dragging them into communal contexts they would naturally shy away from or drive others wild with rage. Understanding where the knowledge lies in the network and how to approach it.
Knowing the people: when to bring in an extrovert, or when to refer to an introvert (yes I know that is a wide generalisation). Moderation: Is the coalface end end of the model. When issues arise, ‘moderation’ is the set of communications and processes thing that deals with them. Learning at work: Good Practice in Workbased Learning. PARTICIPATING IN WORKBASED LEARNING GROUPS. Action Learning Framework.