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Sysomos

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Social Media Monitoring Tools for Business by Sysomos. Product update. Yesterday we made some big updates to Heartbeat, our real-time social media monitoring and engagement software.

product update

Some of the key features of this update are: Advanced Filter System: Heartbeat has always allowed users to stack filters on top of each other to really refine the data you were looking at. The tagging rules let you define different competitors and topics, which can be combined with one or more filters on age, gender, location, source, authority etc. With today’s update we are taking this filtering to the next level by allowing you to combine your filters in any possible combination. Sysomos Heartbeat Video. Features. Lots of updates to Sysomos products including sentiment in Spanish and German, a new look for the MAP dashboard and more engagement features We updated our Sysomos software just a little over a week ago by introducing Engagement Central and we’ve already made some more great updates to both MAP and Heartbeat.

Features

In this update we’ve added sentiment analysis in two more languages, Spanish and German. We’ve also added a few more bells and whistles to Engagement Central in Heartbeat to make engaging with your audience a better and richer experience. As well, we’ve given the Dashboard in MAP an all new (and pretty snazzy looking) makeover. Keep reading to learn more about all our new updates.