Bodystorming privacy Group #3. Global Service Jam. It's over.
Global Service Jam 2014 is over. This is the ninth time we have written those words, as they (or something very like them) have closed every Jam since the first Global Service Jam in 2011. In those three short years, the Global Jams - Service, Sustainabillity and Gov - have grown and evolved. Where three years ago we fought to persuade people to stop discussing and start building, now our “doing not talking” mantra can remain unsaid.
Lululemon's Secret Sauce. Service Design Toolkit – Improve the quality of your service with this hands-on toolkit. This is Service Design Thinking.